Manager Site Reliability Engineering

Role overview

Manager Site Reliability Engineering at Sabre Corporation

As Manager of Site Reliability Engineering, you will lead a team of SRE engineers responsible for the availability, performance, resiliency, and continuous evolution of SabreSonic Inventory.

Responsibilities

• You will drive operational excellence.
• You will lead incident management, reliability engineering initiatives, cloud modernization efforts, and automation programs while developing a high-performing engineering team.
• Lead and develop a team of Site Reliability Engineers, providing coaching, performance management, career development, and technical leadership.
• Drive service reliability, availability, scalability, and operational excellence across critical production systems and customer-facing platforms.
• Partner with Engineering, Product, Architecture, and Infrastructure teams to establish and achieve Service Level Objectives (SLOs) and reliability targets.
• Lead major incident response, postmortem reviews, risk mitigation initiatives, and continuous improvement programs.
• Promote automation, AI-enabled operations, self-healing capabilities, and platform engineering practices to reduce operational toil and improve efficiency.

Required qualifications

• and Education
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related technical field required.
• 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, Cloud Engineering, or a related technical discipline.
• 2+ years of people leadership experience, including managing engineers, setting priorities, and developing high-performing teams.
• Experience in maintaining or operating large-scale distributed systems in cloud environments.
• Understanding of observability, monitoring, alerting, incident management, capacity planning, and reliability engineering principles.
• Practical experience leveraging automation, analytics, AI-assisted tooling, or generative AI solutions to improve operational effectiveness and engineering productivity.
• Fluent English, both written and verbal
• Knowledge of Kubernetes, Terraform, CI/CD pipelines, Infrastructure as Code, and cloud-native architecture.
• Experience implementing SLOs, error budgets, reliability scorecards, and operational maturity programs.
• Background supporting high-availability, customer-facing SaaS or travel technology platforms.
• We will give careful consideration to your application and review your details against the position criteria.
• You will receive separate notification as your application progresses.
• Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
• #LI-Hybrid#LI-BG1

Employment details

• Location: Bengaluru [Karnataka] [India]

About the employer

• The Site Reliability Engineering (SRE) team for SabreSonic Inventory (SSI) is responsible for the reliability, scalability, security, and operational excellence of one of Sabre's most critical components.
• SSI provides inventory management and availability processing for airlines; a high-performance, scalable, backend and GUI for rules management.
• The team combines software engineering and operations expertise to manage highly available, fault-tolerant services.
• Engineers work extensively with Google Cloud Platform (GCP), Infrastructure as Code, CI/CD automation, observability platforms, and AI-driven operational practices to improve reliability while reducing operational toil.
• The organization partners closely with software engineering, product management, architecture, security, and customer-facing stakeholders across Sabre.

Additional role details

• Powering the agentic revolution in travel.
• Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds.
• Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences.
• With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
• Manager, Site Reliability Engineering