Systems Administrator III

Role overview

Systems Administrator III at MRI Software

Administer and support business-critical applications in production environments.

Responsibilities

• Deploy application releases and perform post-deployment validation.
• Troubleshoot application, SQL, IIS, and Windows-related issues.
• Perform SQL Server administration, including query execution, troubleshooting, backups, restores, and performance analysis.
• Manage Windows Server components including IIS, services, certificates, DNS, and Active Directory.
• Investigate and resolve production incidents within SLA.
• Review, update, and improve operational documentation and SOPs.
• Configure and maintain monitoring and alerting for applications.
• Participate in incident, problem, and change management activities.
• Work with development, infrastructure, database, and security teams to resolve issues.
• Participate in shift, standby, and weekend support as required.
• Must-Have Skills
• Strong Windows Server administration experience.
• Good SQL Server administration and troubleshooting skills.
• Experience supporting enterprise applications in production.
• IIS/Web Server administration.
• Active Directory administration.
• Strong troubleshooting and analytical skills.
• Experience with deployment and release activities.
• Familiarity with incident, problem, and change management.
• Ability to write basic PowerShell or SQL scripts.
• Excellent communication and stakeholder management skills.
• Strong ownership, accountability, and customer-focused mindset.
• Good-to-Have Skills
• Microsoft Azure fundamentals.
• VMware/vCenter administration.
• Oracle Database administration.
• Citrix administration and troubleshooting.
• Kubernetes/OpenShift exposure.
• Networking fundamentals (DNS, VPN, IPSEC, SMTP, SFTP).
• Monitoring tools such as SolarWinds, Nagios, PRTG, etc.
• Security and vulnerability management.
• Experience with automation and scripting.
• ITIL Foundation certification.
• Azure, VMware, SQL, or Security certifications.

Employment details

• Location: Bangalore [India Office]

About the employer

• From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
• Fulfilling that mission is only possible because of one thing: exceptional people.
• People like you!
• Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated.
• Experiences that deliver real value every day.
• And we know those experiences begin with our people.
• We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
• Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
• At MRI, one of our core values is to strive to amaze.
• From the intelligent solutions we create to the culture we cultivate, that’s our goal every day.
• Because that’s what industry leaders do.
• Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
• Amazing growth requires amazing employees.
• Are you up to the challenge?
• We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply.
• We’d love to hear from you!
• MRI is proud to be an inclusive employer.
• We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
• We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.
• Those values are woven into the fabric of who we are and are foundational to our continued success.
• Come and see for yourself!