IT Infra Support Engineer

Role overview

IT Infra Support Engineer at Nissan Digital India

The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area.

At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

We are looking for an End user computing Engineer with 6 to 10 yrs. experience in managing and maintaining Windows environment, Azure VDI, Intune, IT asset management, network infrastructure and Video Conferencing System.

Responsibilities

• Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management
• Experienced in Intune/Autopilot infrastructure
• Experienced in Windows image deployment & management
• Sound knowledge in ITIL framework
• Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations.
• Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting.
• Deep technical skills on Microsoft Core technologies - DNS, DHCP, Intune, SCCM, Microsoft MCC etc.
• Good understanding of Microsoft Active Directory and related configurations
• Cisco VC systems administration, IT asset management
• Excellent communication skills, both written and verbal.

Required qualifications

• MCA/B-Tech/BE in computer science or Information Technology
• Azure Administrator Associate
• Microsoft 365 Certified: Fundamentals
• Microsoft Certified Azure Virtual Desktop Specialty
• Trivandrum Kerala India

Preferred qualifications and skills

• Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.).
• Experience in server related technologies – Windows server 2016,2019, etc.
• Knowledge of Linux / Ubuntu servers
• Experience in ServiceNow ITSM & ITOM discovery and Software Asset management
• Work Hours
• IST time zone (8:00 am to 5:00 pm IST)
• Certifications – Desirable

Employment details

• Location: Nissan Digital Hub [Trivandrum] [IN] [India]

Additional role details

• IT Infra Support Engineer Nissan is a pioneer in Innovation and Technology.
• With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan.
• Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally.
• We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that.
• Our people are what drive the business forward.
• Position