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Purchasing/Procurement Associate III

Wolters Kluwer · Pune

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Collected role description

Role overview

Purchasing/Procurement Associate III at Wolters Kluwer

As a Senior Purchasing & Procurement Associate, you will leverage specialized skills to handle a range of procurement activities, ensuring optimal sourcing, and maintaining robust relationships with suppliers.

This role involves evaluating non-standard procurement issues and contributing to efficient procurement strategies.

You will be a vital part of the team, enhancing procurement operations and supporting strategic purchasing initiatives.

Roles &

Responsibilities

  • Key accountabilities:
  • Calendar planning & renewal
  • Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
  • Create & review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs.
  • Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times.
  • Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation.
  • Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams.
  • Coordinate with requesters, approvers, suppliers, Finance, and other internal teams to resolve purchasing queries and transaction issues.
  • Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements.
  • Help resolve routine procurement issues, follow up on open actions, and communicate with suppliers regarding order status and transactional updates
  • Maintain accurate procurement records, documentation, and audit trails.
  • Monitor open requisitions and purchase orders, follow up on pending actions, and escalate delays or process bottlenecks.
  • Support reporting, process improvement initiatives, and continuous optimization of procurement operations.
  • Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards.
  • Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution.
  • Key competencies
  • Hands-on experience with Coupa and/or other procurement or ERP tools such as Ariba, SAP, or Oracle.
  • Understanding of purchase requisition, purchase order, supplier onboarding, catalog, and procurement helpdesk processes.
  • Strong attention to detail and ability to process transactions accurately within defined timelines.
  • Strong analytical and problem-solving ability with a focus on practical solutions and results.
  • Knowledge of procurement policies, controls, and customer service processes.
  • Ability to collaborate, build trusted relationships, and drive action across stakeholders, suppliers, and cross-functional teams.
  • Strong process acumen and a continuous-improvement mindset.
  • Ability to prioritize multiple requests and work effectively in a team environment.
  • Strong interpersonal, written, and verbal communication skills.
  • Proficiency in Microsoft Office and relevant digital tools.
  • Additional Responsibilities
  • Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks)
  • Manages time and company resources appropriately
  • Performs other duties as requested by senior leadership
  • Education and experience
  • Minimum

Required qualifications

  • 3–4 years of experience in purchasing, procurement operations, shared services, or a related customer-service environment, including:
  • Collaborating with cross-functional international stakeholders across the company
  • Collaborating with people from a variety of diverse backgrounds and cultures
  • Collaborating with multiple internal teams
  • Demonstrating excellent written and verbal communication
  • Demonstrating organizational, time management, and multi-tasking skills
  • Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams, etc.)

Employment details

  • Shift timings
  • Candidates should be willing to work from office (3 days a week) and flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings mentioned below
  • 3:00 PM IST to 12:00 AM IST
  • 6:00 PM IST to 3:00 AM IST
  • Our Interview Practices
  • To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.
  • Our interview process is designed to assess your individual skills, experiences, and communication style.
  • We value authenticity and want to ensure we’re getting to know you—not a digital assistant.
  • To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
  • Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
  • Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
  • Location: IND-Pune-Smartworks [India]

Collected experience requirement

3-4 years