Sr Forward Deployed Engineer

Role overview

Sr Forward Deployed Engineer at Adobe

Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Responsibilities

• You’ll work directly with Adobe’s strategic customers to solve complex platform challenges, design scalable architectures, and build solutions that accelerate adoption.
• You’ll operate in a multi-functional Customer Pod with end-to-end ownership, partnering with customers, product teams, and engineers to turn complex problems into working solutions.
• Design and validate enterprise solutions spanning AEP, AJO, Marketo, and adjacent Adobe systems.
• Lead architecture workshops, health checks, and technical deep-dives that build customer trust.
• You’ll combine architecture, engineering, strategy, and customer engagement while working with experienced engineers across Adobe’s global platform teams.

Employment details

• Location: Noida [Uttar Pradesh] [India]

About the employer

• Experience with Adobe Experience Cloud products such as AEP, AJO, Marketo, CJA, or Target is helpful.

Additional role details

• The Forward Deployed Engineer sits at the intersection of solution architecture, technical consulting, and hands-on engineering.
• Partner with strategic customers to understand their architecture, workflows, security requirements, and business objectives.
• Translate complex customer problems into scalable solution designs, reference architectures, and working prototypes.
• Investigate and resolve production-level platform issues across data ingestion, identity resolution, journey orchestration, and audience activation.
• Prototype, experiment, and iterate rapidly, using AI-assisted tools as part of your everyday workflow.
• Connect customer needs with product and engineering teams, bringing field insights back into the product roadmap.
• Own the technical relationship with assigned accounts from discovery through implementation, launch, and expansion.
• Hands-on engineering: You write code, build prototypes, and ship working software.
• Customer empathy: You understand customers’ goals, constraints, and definitions of success and build trusted relationships through empathy and technical expertise.
• Collaboration and communication: You work effectively with engineers, architects, product managers, and leaders and communicate complex concepts clearly to technical and non-technical audiences.
• Enterprise architecture: You design end-to-end solutions across products and systems, considering integration, scale, security, and production requirements.
• Data expertise: You understand how data is structured, modeled, and moved and can evaluate trade-offs in schema design, identity resolution, and data pipelines.
• AI fluency and continuous learning: You embrace AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot, or equivalent to design, prototype, and deliver solutions.
• Proactive problem solving: You identify emerging challenges and take initiative to move them toward resolution. 10+ years of experience across solution architecture, software engineering, technical consulting, or customer-facing engineering.
• Bachelor’s or advanced degree in computer science or a relevant field, or equivalent practical experience.
• Experience with CDP, MDM, martech, or data platforms.
• Experience with data governance, privacy-preserving computation, or secure data collaboration.
• Familiarity with identity resolution or customer data unification.
• Experience with workflow orchestration technologies such as Temporal, Step Functions, or similar.
• Experience contributing to architecture decisions or technical strategy at the team or organizational level.
• Experience working in regulated industries such as Financial Services, Healthcare, or Government is also helpful.
• You’ll solve complex enterprise problems with direct customer impact and see your solutions reach production.
• You’ll also help shape an engineering engagement model centered on rapid experimentation, customer feedback, and AI-assisted execution.