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Solution Architect - Presales

Adobe · Bangalore

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Collected role description

Operate in a fast-paced environment where you will be responsible for driving multiple customer. opportunities in parallel and Prepare compelling proposals with technical solutions design,. engagement & execution approach, timelines , estimates. Lead deep discovery sessions with clients. to understand their key business needs, implementation use cases and technical requirements. Communicate confidently and pro-actively with customers and internal stakeholders throughout the. This role bridges business strategy and technical implementation, ensuring scalable, secure, and. high-performing marketing orchestration solutions that drive personalization, engagement, and. Excellent customer-facing skills with experience presenting to and achieving consensus from senior. executives (managers, directors, VPs, CMOs, and CXOs) . Technology focus : Campaign solutions - Adobe Campaign standard / classic v7, v8 & Adobe. Journey Optimizer (AJO). Should have experience in selling campaign implementations,. replatforming and campaign operations. Design end-to-end campaign and journey orchestration solutions across email, SMS, push,. web, in-app, paid media, and offline channels. Architect scalable data models, segmentation frameworks, and personalization strategies. Define real-time and batch data ingestion patterns (CDP, CRM, ERP, data lake, streaming). Ensure proper data governance, privacy compliance (GDPR, CCPA), and consent handling. Ensure solution scalability for high volumes. Platform expertise . Configure journeys, workflows, triggers, event-based campaigns, and decisioning logic. Architect integrations with. o CRM systems (Salesforce, Microsoft Dynamics, etc.). o CDPs (AEP, Tealium, Segment, etc.). o Data warehouses/lakes. o APIs and streaming systems. Offer Decisioning, Identity Service management, XDM Understanding. Deliverability & Channel Governance. Define email and mobile channel best practices.email , sms , push , social. Ensure sender reputation management and deliverability optimization. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.