Solution Architect

A successful Customer Experience Architect acts as an SME for the suite of Adobe experience cloud. They enjoy designing transformational solutions and working directly with. customers to meet their business needs. An individual filling this role will work closely with the sales. counterparts to influence and accelerate large sales opportunities, globally. Provides thought leadership. between the internal and external stakeholders to align the right delivery strategy, estimates, and timelines to. a. Operate in a fast-paced environment where you will be responsible for driving. b. Prepare compelling proposals with technical solutions design, engagement &. execution approach, timelines , estimates. c. Lead deep discovery sessions with clients to understand their key business needs,. Communicate confidently. and pro-actively with customers and internal stakeholders throughout the pre-sales. d. Problem solve, build strategies and create innovative solution architectures uniquely. Develop robust recommendations, proposals, and. e. Help customers understand Adobe’s diverse capabilities to drive transformation. f. Continuously improve the Solution Architecture team’s knowledge, methodologies,. g. Ability to articulate complex ideas in a simple and understandable manner. h. Identify business problems and tie your proposed solutions to measurable success. i. Excellent customer-facing skills with experience presenting to and achieving. consensus from senior executives (managers, directors, VPs, CMOs, and CXOs). j. Trusted colleague who can collaborate with multiple team members to arrive at the. k. High degree of intellectual curiosity and ability to learn and apply new concepts and. technologies in a wide variety of marketing disciplines. a. 10+ years of experience in technical/ business / services pre-sales consulting,. Prior knowledge of Adobe Experience cloud products is a must. Ideal. profile would be candidates with a combination of two or more Adobe DX. AEM, Commerce, AA /CJA, AT. AEP, AJO, Adobe Campaign. b. Knowledge of current digital marketing trends and best practices on topics such as. personalization, cross channel marketing, mobile, data driven optimization of. c. Understanding of the Digital Experience platform landscape and experience with. relevant Digital strategies and technologies , In-depth understanding of the typical. use cases of Digital Platform implementations (CMS, Analytics, Personalization, CDP,. Ecommerce, DAM, Mobile strategies, Web Content Management, Rich internet. applications, Web Social Analytics, Marketing Automation, Online Ad targeting,. Content Personalization etc.). d. AI & Agentic AI . Knowledge level: should have the basic understanding of ML/. Gen AI & Agentic aspects and the value drivers they bring to the. table within the DX Stack. integrating conversational AI, RAG Frameworks, MCP s & Agentic. orchestration from a customer context and Adobe ‘s DX Solutions. Nice to have:AI related governance, Responsible AI, Deployment. e. Drive pre-sales activities to position successful delivery of customer solutions and. accelerate sales pipeline. Orchestrate actions across product and delivery groups for. f. Experience in leading workshops to define and prioritise client requirements and. required Capabilities. Ability to ask hard questions during workshops and suggest. best practices and efficient ways of implementing business processes. g. Proven ability to design and optimize business processes and to integrate business. h. Ability to demonstrate concepts visually and in writing as the situation demands to. guide stakeholders in thinking through all aspects of the ask. i. Time Zone considerations: Should be open to collaborating with sales,. contributor role which would require a self starting go getter with clear willingness. to collaborate across a complex eco system and do what it takes to close the. a. Certification with Adobe experience cloud products. b. Understanding of custom software development processes and engagement. c. Experience in managing agile development projects. d. Experience as Consulting Manager or Senior Manager in a large consulting. e. Has experience that spans across delivery roles as well as contributions in the presales. f. Hands on AI & Agentic architectural & deployment capabilities. Job Description. 2. 3. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.