Sr. Technical Program Manager, Amazon Pay | Credit & Lending

Role overview

Sr. Technical Program Manager, Amazon Pay | Credit & Lending at Amazon Pay

This role requires someone who thrives in ambiguity, can operate at both strategic and execution depth, and is passionate about solving hard problems in a fast-moving environment.

Responsibilities

• Drive launch readiness for critical customer-facing experiences across onboarding, usage, servicing, and repayments.
• Help shape the long-term vision for Amazon's 1P Lending expansion across international markets.
• Work on cutting-edge fintech systems involving real-time underwriting, servicing, payments, accounting automation, tax compliance, and partner integrations.
• Drive cross-region architectural leverage and reusable platform capabilities across markets.
• Drive decisions across teams with competing priorities.
• Drive integrations, dependencies, testing, and launch readiness.
• Provide visibility into program health, risks, decisions, and outcomes.

Employment details

• Location: Bengaluru [Karnataka] [India]

About the employer

• The Credit & Lending team at Amazon Pay is building Amazon's next-generation lending platform to enable seamless credit experiences for millions of customers across Latin America.

Additional role details

• Are you excited about building the future of digital lending at massive scale?
• Do you want to shape a greenfield lending platform that combines technology, compliance, risk, payments, accounting, and customer experience across emerging international markets?
• This is a high-visibility, high-ownership role at the intersection of fintech innovation, large-scale distributed systems, regulatory compliance, and customer obsession.
• As a Senior TPM, you will lead complex cross-functional programs spanning engineering, product, finance, tax, compliance, risk, legal, operations, and external financial partners.
• You will help define and drive the roadmap for Amazon's in-house lending capabilities across LATAM markets, enabling scalable and reusable technology foundations for onboarding, underwriting, servicing, repayments, accounting, and customer support experiences.
• What You'll Do Lead end-to-end execution of in-housed lending programs across LATAM markets.
• Drive alignment across engineering, product, finance, tax, compliance, legal, and external partners.
• Define program strategy, execution plans, milestones, risk mitigation mechanisms, and operational readiness.
• Partner with engineering leaders to build scalable, reusable, and resilient lending platform capabilities.
• Navigate highly ambiguous problem spaces involving regulatory and financial compliance requirements.
• Influence senior leadership through data-driven decision making, trade-off analysis, and clear communication.
• Establish operational excellence mechanisms including dependency management, issue resolution, escalation handling, and executive reporting.
• Work closely with external financial institutions, banking partners, and fintech providers to drive integrations and launch readiness.
• Why This Role Is Exciting Opportunity to build a greenfield lending platform at Amazon scale.
• Direct impact on the future of digital credit experiences for millions of customers.
• Solve highly complex technical, regulatory, accounting, and operational challenges.
• Exposure to senior leadership across multiple organizations.
• Ownership across both strategy and execution-not just program tracking.
• Key job responsibilities End-to-end program ownership Lead complex lending programs from strategy and planning through execution, launch, and stabilization.
• Own timelines, milestones, dependencies, risks, issues, and delivery outcomes.
• Lending platform strategy & roadmap Define and drive the roadmap for Amazon's in-house lending platform.
• Build scalable and reusable capabilities across markets.
• Cross-functional leadership Align Engineering, Product, Finance, Tax, Compliance, Risk, Legal, Operations, and external partners.
• Technical program leadership Partner closely with engineering leaders to build scalable, resilient, distributed technology platforms.
• Operate at both architectural/technical depth and program-management level.
• Regulatory & financial compliance Navigate ambiguous requirements involving regulations, financial compliance, risk, tax, and accounting across international markets.
• Launch & operational readiness Drive readiness for customer-facing launches covering: Onboarding Credit/usage Loan servicing Repayments Customer support Manage go-live, stabilization, and operational readiness.
• External partner management Work with banks, financial institutions, fintech companies, and other external partners.
• Risk, dependency & issue management Establish mechanisms for: RAID management Dependency tracking Critical-path management Escalations Issue resolution Risk mitigation Executive communication & decision-making Influence senior leadership using data, KPIs, trade-off analysis, and clear executive reporting.
• International expansion Help build technology foundations that can be reused across international/LATAM markets.
• Shape the long-term expansion strategy for Amazon's 1P Lending business.