Rail Solution Operations Engineer

Role overview

Rail Solution Operations Engineer at Alstom

Responsibilities

• You'll play a key role in ensuring operational excellence and reliability for our wayside digital railway solutions.
• You’ll specifically take care of incident management and operational monitoring, but also contribute to the continuous improvement of our processes and tools.

Preferred qualifications and skills

• Instead, we’ve listed some that we think will help you succeed and grow in this role: - Degree in Computer Science, Engineering, or a related field - 8+ years of experience in the railway domain, with knowledge of systems such as Signalling, TCMS, PIS, and CCTV - Hands-on experience with IT technologies, including Linux, TCP/IP, Docker, and databases - Ability to apply systems engineering thinking to complex challenges - Experience managing incidents in live operational environments, including logging, triaging, resolving, and escalating - Experience with container and cloud technologies like Kubernetes, Azure, or AWS (nice to have) - Python or Bash scripting skills for operational tasks (nice to have) - Familiarity with observability tools such as Dynatrace or Grafana (nice to have) Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

Employment details

• Location: Bangalore [IN]

Application details

• Your future role Take on a new challenge and apply your technical expertise in a cutting-edge field.
• We’ll look to you for: - Supporting L2 operational monitoring and managing incidents for assigned digital railway solutions - Investigating and resolving incidents using approved runbooks, escalating when necessary - Monitoring application health using tools like Dynatrace, responding to alerts, and reporting anomalies - Participating in OS patching activities, including scheduling, raising change requests, and validating application health - Maintaining and updating runbooks to ensure accuracy and completeness - Supporting new project onboarding by participating in knowledge transfer sessions - Participating in a 24x7 on-call rotation for critical incidents All about you We value passion and attitude over experience.

About the employer

• At Alstom, we understand transport networks and what moves people.

Additional role details

• From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry.
• Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
• Could you be the full-time Mid-Level Engineer in Bangalore we’re looking for?
• You’ll work alongside a collaborative and innovative team of professionals.
• Day-to-day, you’ll work closely with teams across the business (e.g., Senior Rail Solution Operations Engineers, L3 teams, and project teams), monitor application health, and actively manage incidents to resolution.
• That’s why we don’t expect you to have every single skill.
• You’ll also: - Enjoy stability, challenges, and a long-term career free from boring daily routines - Work with new security standards for rail signalling - Collaborate with transverse teams and helpful colleagues - Contribute to innovative projects - Utilise our flexible working environment - Steer your career in whatever direction you choose across functions and countries - Benefit from our investment in your development through award-winning learning - Progress towards senior engineering or leadership roles - Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us.
• We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.
• If you’re up for the challenge, we’d love to hear from you!
• Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
• We’re committed to creating an inclusive workplace for everyone.
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