PI Customer Site Manager

Role overview

PI Customer Site Manager at Alstom

Responsibilities

• You'll play a key role in ensuring the successful execution of Product Introduction (PI) activities at customer sites, contributing to reliability growth and maintaining fleet availability.

Preferred qualifications and skills

• Instead, we’ve listed some that we think will help you succeed and grow in this role: - Graduate degree in Engineering or Industrial studies (Master’s degree preferred). - Experience in depot management and strong field experience. - Proven ability to engage with customers and maintain professional relationships. - Knowledge of railway safety, RAM, and EHS practices. - Technical expertise in mechanical or electrical/electronic engineering. - Familiarity with data analytics and problem-solving methodologies. - Experience with DFQ, quality, and audit processes.

Employment details

• Location: Mumbai [MH] [IN]

Application details

• Your future role Take on a new challenge and apply your leadership and technical expertise in a cutting-edge field.

About the employer

• At Alstom, we understand transport networks and what moves people.
• You’ll specifically take care of deploying and enforcing Alstom and customer EHS rules on-site, but also ensuring the smooth execution of commissioning and validation support when required.

Benefits

• You’ll also: - Enjoy stability, challenges, and a long-term career free from monotonous routines. - Work with new security standards for rail signalling and cutting-edge technologies. - Collaborate with cross-functional teams and supportive colleagues. - Contribute to innovative and impactful projects. - Utilise our flexible and dynamic working environment. - Steer your career in whatever direction you choose across functions and countries. - Benefit from our investment in your development through award-winning learning opportunities. - Progress towards senior leadership roles or other exciting opportunities within Alstom. - Enjoy a fair and dynamic reward package that recognises your performance and potential, along with comprehensive and competitive social coverage (life, medical, pension).

Additional role details

• From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry.
• Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
• Could you be the full-time PI Customer Site Manager we’re looking for?
• You’ll work alongside proactive and collaborative teammates.
• Day-to-day, you’ll work closely with teams across the business (such as Project Engineering, Quality, and RAMS teams), manage a dedicated PI Customer Site team, and ensure compliance with EHS and security regulations, among other responsibilities.
• We’ll look to you for: - Managing the PI Customer Site team and ensuring the availability of necessary and qualified competencies. - Coordinating and supporting employees in their technical and administrative tasks. - Ensuring fleet availability according to contractual commitments and leading efforts to restore availability when needed. - Supervising local consignment and warranty stock availability. - Providing Return of Experience (REX) to the organization during the warranty period. - Building and maintaining strong relationships with customer depot management and maintainers.
• All about you We value passion and attitude over experience.
• That’s why we don’t expect you to have every single skill.
• Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.
• You don’t need to be a train enthusiast to thrive with us.
• We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.
• If you’re up for the challenge, we’d love to hear from you!
• Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
• We’re committed to creating an inclusive workplace for everyone.
• Job Segment: Manager, Management