Manager - Operations Risk Management

Role overview

Manager - Operations Risk Management at American Express

Responsibilities

• Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan.
• Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks.
• Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies.
• Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.

Required qualifications

• Experience in at least one of the following: Translating operational risk strategy and appetite into execution guidelines.

Preferred qualifications and skills

• Preferred: Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

Employment details

• Location: Gurugram [HR] [India]

Additional role details

• Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization.
• It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
• The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing: Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology.
• Independently monitor operational risk trends and activities.
• Manage and perform an effective challenge process based on a defined criteria and build into annual plan.
• Coordinate a holistic, de-duplicated independent risk assessment process.
• Proactively identify areas for high risk for intervention.
• Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.
• Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.
• Oversee the implementation of the operational risk governance frameworks.
• Communicating and ensuring understanding and adherence to operational risk procedures and standards.
• Manage the operational risk exam management processes.
• Experience in financial services industry