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Technical Support Engineer – Remote Support

Arihant Maxsell Technologies Pvt Ltd · Chennai

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Collected role description

Role overview

Technical Support Engineer – Remote Support at Arihant Maxsell Technologies Pvt Ltd

Required qualifications

  • Diploma/BE Electrical/Electronics/Any software support exposure will be added advantage.
  • Skills & Knowledge needed: Analysing, Troubleshooting, Handling of software or application issues, Learning, Listening & Probing skills and knowledge about Windows 7, 10 and other Operating systems troubleshooting, etc.
  • Job Duties Identify customer issues, troubleshoot & provide online support swiftly.
  • Coordinate with field engineer and Process lead for field visit and ensure the calls are closed.
  • Proper adherence of CRM case documentation and maintenance of required data.
  • WFO role.
  • Hindi fluency required.
  • Arihant Park 1st Floor, No.10, Gowdia Mutt Road, Royapettah, Chennai, TN 600014, India Pinterest Facebook Instagram Youtube About Us ","library":"fa-solid"}}" data-widget_type="nav-menu.default"> Testimonials Careers Contact Us Become A Dealer Testimonials Careers Contact Us Become A Dealer Products ","library":"fa-solid"}}" data-widget_type="nav-menu.default"> Gold Testing Machines Currency Sorting Machines Cash Counting Machines Laser Machines Gold Testing Machines Currency Sorting Machines Cash Counting Machines Laser Machines ","library":"fa-solid"}}" data-widget_type="nav-menu.default"> LED Video Wall Coin Sorting Machines Ultrasonic Cleaner LED Video Wall Coin Sorting Machines Ultrasonic Cleaner info@maxsell.co.in +91-7338712224 sales5@maxsell.co.in © Copyright 2026 | All Rights Reserved Website by WeGather.Studio 7338712224 Send Enquiry {"prefetch":[{"source":"document","where":{"and":[{"href_matches":"/"},{"not":{"href_matches":["/wp-.php","/wp-admin/","/wp-content/uploads/","/wp-content/","/wp-content/plugins/","/wp-content/themes/hello-theme-child-master/","/wp-content/themes/hello-elementor/","/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} About Us Testimonials Careers Products Gold Tester Laser Machines Currency Sorting Machines Cash Counting Machines LED Video Wall Coin Sorting Machines Ultrasonic Cleaner Contact Us Book a Demo Pinterest Facebook Instagram Youtube Apply Now

Employment details

  • Location: Nungambakkam [Chennai]

Application details

  • Apply accordingly.

Additional role details

  • Skip to content Products Close Products Open Products Gold Testing Machines Laser Machine Currency Sorting Machines Cash Counting Machines LED Video Wall Coin Sorting Machines Ultrasonic Cleaner​ About Us Testimonials Blogs Contact Us Book a Demo Menu Careers Requirements Work From Office role.
  • Spoken Hindi required.
  • Knowledge of computer and Windows Operating System / Experience in handling Remote support tools like Teamviewer, AnyDesk, Ammy Admin, etc.
  • Resolve customer issues to meet Service SLAs.
  • And keep high level of customer satisfaction.
  • Languages known: Hindi, English + any regional language