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Mid L3 Support Engineer (Rajesh Pirmal)

Ascendion · Bangalore

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Collected role description

Role overview

Mid L3 Support Engineer (Rajesh Pirmal) at Ascendion

Responsibilities

  • Core /

Required qualifications

  • Java development skills: expert in Java, debugging production issues, and implementing fixes
  • Production support mindset: understanding of live system constraints, rollback plans, and safe deployment practices
  • SQL mastery: complex queries, data integrity checks, and data fix implementation across related tables
  • Code management and release discipline: Git/branching strategies, feature/bugfix tranches, and merging/peering into release branches Primary / Should Have:
  • Familiarity with deployment pipelines, CI/CD concepts, and build/test automation
  • Understanding of security, privacy, and compliance impacts of code changes
  • Problem-solving finesse: ability to decompose complex issues into implementable tasks
  • Experience with cloud platforms (Azure) and containerization (Docker) or orchestration (Kubernetes)* DevOps understanding Secondary / Could Have:
  • Familiarity with message queues, event-driven architectures, or service-oriented patterns
  • Domain-specific experience in policy administration or claims processing to accelerate resolution
  • Experience with automation or scripting to streamline investigations (e.g., automated data checks, log collection)

Employment details

  • Location: Bangalore Want to change the world?
  • Let us know.
  • Tell us about your experiences, education, and ambitions.
  • Bring your knowledge, unique viewpoint, and creativity to the table.
  • Let’s talk!
  • Location: Bangalore [India]

About the employer

  • Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact.
  • We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation.
  • Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth.
  • Learn more at ascendion.com Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership.
  • Come, change the world with us:
  • Build the coolest tech for world’s leading brands
  • Solve complex problems – and learn new skills
  • Experience the power of transforming digital engineering for Fortune 500 clients
  • Master your craft with leading training programs and hands-on experience Experience a community of change makers!
  • Join a culture of high-performing innovators with endless ideas and a passion for tech.
  • Our culture is the fabric of our company, and it is what makes us unique and diverse.
  • The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
  • Job Title: Mid L3 Support Java

Collected minimum qualification

Domain-specific experience in policy administration or claims processing to accelerate resolution