Lead QA

Role overview

Lead QA at Burns & McDonnell

Responsibilities

• Lead, coach, and develop a team of QA practitioners embedded across delivery teams, ensuring consistent application of QA standards, methodologies, and tools.
• Drive a culture of quality ownership, continuous improvement, and shared accountability.
• Build team capacity by identifying skill gaps and supporting professional development plans aligned to the QA leveling framework.
• Review and advise on test plans, automation coverage, and quality approaches across delivery squads to ensure alignment, completeness, and risk-based prioritization.
• Ensure QA is engaged at the start of every initiative, upgrade, and release planning conversation — not informed after delivery is underway.
• Monitor automation coverage across teams; ensure automation is planned at project kickoff, not retrofitted at release.
• Drive adoption of AI-assisted test creation approaches; track efficiency gains and share learnings with the broader QA practice.
• Ensure QA practitioners are included as full members of delivery teams — not downstream recipients of completed work.
• Contribute to QA practice visibility through participation knowledge sharing, community of practice events, and internal showcases.
• Support pursuit efforts by articulating QA value, methodology, and quality outcomes when needed.

Preferred qualifications and skills

• Experience with ERP or enterprise application testing (e.g., Oracle EBS, Unanet, EcoSys) is strongly preferred.

Employment details

• *Primary Location** India-Karnataka-Bengaluru
• Location: Bengaluru [IND]

Additional role details

• *Description**
• *Team Leadership & Practice Development**
• Facilitate individual growth conversations, set development goals, and provide ongoing feedback and mentorship across the team.
• Onboard new QA team members; establish expectations, tools access, and delivery team integration from day one.
• Partner with US-based QA Practice Leads to align standards, share tooling and methodology advances, and build a globally consistent QA capability that scales across the enterprise.
• *Test Strategy & Delivery Oversight**
• Own overall quality posture across programs — escalate systemic risks, monitor defect trends, and drive corrective action when patterns emerge.
• Facilitate cross-role test planning sessions; ensure acceptance criteria are testable, risk-informed, and linked to Jira Xray test cases before development begins.
• Champion shift-left practices across teams: proactive defect prevention through early requirements engagement, Behavior Driven Development, and risk surfacing during refinement.
• *Automation & Tooling**
• Guide delivery teams on scalable automation practices using the enterprise test automation framework (e.g. Playwright, Opkey).
• Partner with development leads and DevOps to integrate automated tests into CI/CD pipelines and production health monitoring.
• *Agile & Delivery Integration**
• Coach QA team members on integrating quality into Agile delivery — sprint planning, refinement, daily standups, and retrospectives.
• Resolve testing-related delivery blockers across the QA team; align teams to program cadence and sprint-level quality goals.
• Partner with Agile Practices leads to embed QA excellence into delivery team agreements and working norms.
• *Stakeholder Communication & Reporting**
• Share quality health reports with development leads, delivery leads, and practice managers on a regular cadence.
• Communicate test readiness and quality risk clearly to program stakeholders before major release decisions.
• Represent the QA practice in cross-functional forums; translate QA data into business impact language for non-technical audiences.
• *Practice & Operations**
• Ensure QA work is tracked and visible in Jira — test plans, execution status, defect metrics, and automation coverage — for all active programs.
• Contribute to the ongoing maturation of QA standards, tooling, and playbooks.
• Partner on capacity planning, staffing needs, and resource allocation across programs.
• *Qualifications**
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 12-14 years of QA testing experience, including demonstrated leadership of QA practitioners or delivery team QA coordination.
• Strong command of software QA methodologies — functional, regression, integration, exploratory, UAT support, and performance testing.
• Hands-on experience writing and maintaining test automation scripts; familiarity with frameworks such as Playwright, Selenium, or Cypress.
• Proficiency in at least one programming or scripting language (e.g., JavaScript, Python, Java).
• Experience with Xray, Jira, or Azure DevOps for test management and defect tracking.
• Experience integrating automated tests into CI/CD pipelines; familiarity with observability and production monitoring tools (e.g., New Relic, Dynatrace).
• Demonstrated ability to communicate quality risk and testing outcomes clearly to technical and non-technical stakeholders.
• Strong coaching and mentoring instincts — able to develop practitioners at different experience levels.
• Deep familiarity with Agile/Scrum delivery practices and the QA's role within a cross-functional delivery team.
• Relevant certifications (e.g., ISTQB) are advantageous.
• This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
• *Job** Information Technology
• *Schedule:** Full-time
• *Travel:** No
• *Req ID:** 263490
• *Job Hire Type** Experienced Not Applicable #BMI N/A