SAP Cloud ALM

Role overview

SAP Cloud ALM at Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.

Required skills

• Mandatory Skills 6-12 years of SAP experience.
• Strong hands-on experience in SAP Cloud ALM.
• Extensive experience in SAP Solution Manager 7.2.
• Expertise in: ChaRM ITSM Solution Documentation Test Management Technical Monitoring Business Process Monitoring Root Cause Analysis Experience with SAP S/4HANA landscapes.
• Knowledge of SAP Basis concepts and SAP architecture.
• Understanding of integration between SAP Cloud ALM and SAP solutions.
• Strong analytical and troubleshooting skills.

Preferred qualifications and skills

• Experience with SAP Focused Run.
• Experience in RISE with SAP projects.
• Exposure to SAP BTP services and integrations.
• Knowledge of SAP Signavio Process Manager.
• Familiarity with Agile, DevOps, and ITIL practices.
• SAP Cloud ALM and SAP Solution Manager certifications preferred.
• Soft Skills Strong stakeholder management and communication skills.
• Ability to drive workshops and requirement-gathering sessions.
• Excellent problem-solving and leadership capabilities.
• Experience mentoring junior consultants and supporting delivery teams.
• What will you love working at Capgemini - PVP: Opportunities to work with global clients on innovative SAP projects.
• Dynamic and inclusive workplace culture.
• Continuous learning and professional development support.
• Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
• We imagine the future of organizations and make it real with AI, technology and people.
• With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries.
• We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
• The Group reported 2024 global revenues of €22.1 billion.
• Make it real | www.capgemini.com

Employment details

• Location: Pune [Mumbai (ex Bombay)] [Bangalore] [India]

About the employer

• Capgemini is a global leader in consulting, digital transformation, technology, and engineering services.
• We harness the power of technology to deliver business value and help organizations accelerate their journey towards innovation As a SAP Cloud ALM + Solman Consultant, you will : Act as the SME for SAP Application Lifecycle Management (ALM) solutions across cloud and on-premise SAP landscapes.
• Lead SAP Cloud ALM implementation, configuration, and adoption initiatives.
• Manage and support SAP Solution Manager 7.2 functionalities including ChaRM, ITSM, Monitoring, and Test Management.
• Collaborate with SAP Basis, Functional, Development, and Business teams to ensure system stability and operational excellence.
• Drive ALM transformation initiatives, including migration from Solution Manager to Cloud ALM.
• Define governance, monitoring, incident management, and change management best practices.
• Provide strategic recommendations for SAP Operations, Monitoring, and Continuous Improvement.
• Your Role - Job Role Act as the SME for SAP Application Lifecycle Management (ALM) solutions across cloud and on-premise SAP landscapes.
• SAP Cloud ALM Implement and configure SAP Cloud ALM services.
• Set up: Health Monitoring Integration & Exception Monitoring Job & Automation Monitoring Business Process Monitoring User & Performance Monitoring Enable Cloud ALM for SAP S/4HANA, SAP BTP, SuccessFactors, Ariba, and other SAP Cloud solutions.
• Configure alerting, dashboards, analytics, and reporting.
• Support Requirements Management, Test Management, and Deployment Management.
• Drive Cloud ALM adoption and process optimization.
• SAP Solution Manager (SolMan 7.2) Configure and support: ChaRM (Change Request Management) IT Service Management (ITSM) Solution Documentation Test Suite Technical Monitoring Business Process Monitoring Root Cause Analysis Focused Insights Perform Managed System Configuration and System Monitoring setup.
• Support SolMan upgrades, maintenance, and integrations.
• Enable end-to-end monitoring and reporting for SAP landscapes.
• Support & Operations Monitor SAP systems and resolve application issues proactively.
• Support incident, problem, change, and release management processes.
• Ensure SLA compliance and operational excellence.
• Coordinate with SAP Basis and Infrastructure teams for troubleshooting.
• Conduct user training, documentation, and knowledge transfer sessions Your Profile -

Additional role details

• Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.