Service Now Technical Consultant

Role overview

Service Now Technical Consultant at Bosch Global Software Technologies

Employment details

• Location: Coimbatore [India]

About the employer

• Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions.

Additional role details

• With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
• The ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements.
• This position is responsible for
• Activation and configuration of ServiceNow applications to meet business needs
• Development of workflows and scripts to personalize existing ServiceNow applications
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
• Coach business users to create their own Services from inception to completion in order to automate and improve processes
• Assisting in the identification of best practices for development of new and existing ServiceNow applications
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms BE, ME, B.Tech, M.Tech, BCA, MCA, B.Sc, MSC 2-8 yrs