Manager, Delivery Management

Role overview

Manager, Delivery Management at Cloud Lending

Lead and manage a team of engineers, providing guidance, mentorship, and technical expertise.

As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele.

Responsibilities

• Collaborate closely with cross-functional teams, including product management, software development, and quality assurance, to ensure timely and high-quality delivery of digital banking solutions.
• Define and implement best practices, standards, and processes for technical delivery, ensuring adherence to industry standards and compliance requirements.
• Monitor project timelines, budgets, and resources, identifying and mitigating risks and ensuring successful project delivery.
• Foster a culture of innovation and continuous improvement within the team, promoting knowledge sharing and collaboration.
• Establish and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to drive alignment and achieve business objectives.
• Stay current with industry trends, emerging technologies, and best practices, providing recommendations and insights to senior leadership.
• Desired

Required qualifications

• The ideal candidate will have a strong background in IT, with a minimum of 12 years of hands-on technical experience, including at least 2 years in a managerial capacity leading a team of engineers.
• Bachelor’s degree in computer science, Information Technology
• Minimum of 12 years of experience in IT, with a proven track record of technical leadership.
• Minimum of 2 years of people leadership is a must have.
• Prior experience (hands-on experience will be an added advantage) with tools like Bit bucket, Jenkins, SQL, Nomad, Vault, Splunk, JIRA & Salesforce.
• A knack for identifying and implementing automation solutions, best practices, process improvement to drive efficiency.
• Proven experience building, mentoring and motivating high-performance teams.
• Excellent written and oral communication skills with the ability to interface effectively at all levels.
• A calm, diplomatic approach to problem-solving, especially under pressure.
• Strong organisational skills, attention to detail and the ability to prioritise in a fast-paced environment.
• Familiarity with enterprise software deployment architecture and Agile methodologies.
• Background in Financial Services and enterprise software is a plus.
• This position requires fluent written and oral communication in English.
• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”
• Click here to find out more about the benefits we offer.
• Our Culture & Commitment:
• We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized.
• And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.
• Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ).
• We believe in making an impact—in the industry and in the community.
• We are an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Employment details

• Location: Bangalore [India]

Additional role details

• As passionate about our people as we are about our mission.
• Why Join Q2?
• Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
• Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
• What Makes Q2 Special?
• Being as passionate about our people as we are about our mission.
• We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection.
• We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships.
• We also know that nothing builds trust and collaboration like having fun and giving back together.
• From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
• Q2 is seeking a dynamic and experienced Technical Delivery Manager to join the Leadership Team of the Service Delivery Centre of Excellence (CoE).
• The Technical Delivery Manager will play a critical role in overseeing the successful delivery of our digital banking solutions, ensuring alignment with business objectives, and driving continuous improvement in our delivery processes.
• Joining a high-performance team, you'll be at the forefront of technology, involved in implementing and supporting custom code for clients.
• If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position .