Engineer, Quality

Role overview

Engineer, Quality at Danfoss

Responsibilities

• You'll help improve product reliability, reduce customer complaints, enhance manufacturing quality, and ensure successful product launches through robust quality planning and continuous improvement initiatives.

Preferred qualifications and skills

• What We're Looking For - Bachelor's Degree or Diploma in Mechanical Engineering with 7–10 years of experience in Manufacturing Quality or Customer Quality within an engineering or automotive industry. - Strong knowledge of Quality Core Tools including APQP, PPAP, PFMEA, Control Plans, SPC, MSA, Gage R&R, Process Capability, GD&T, Root Cause Analysis, and Six Sigma methodologies. - Experience in customer complaint handling, warranty analysis, customer audits, supplier/customer interactions, and structured problem-solving using 8D, A3, Shainin DOE, or similar methodologies. - Good understanding of hydraulic systems, engineering drawings, measurement techniques, and experience with quality equipment such as CMM and Perthometer will be an advantage. - Proficiency in SAP, CRM, Microsoft Office, and Power BI, with excellent analytical, communication, collaboration, and stakeholder management skills What You'll Get from Us

Employment details

• Location: Pune [India]

Additional role details

• The Impact You'll Make As our Customer Quality Engineer , you'll play a key role in ensuring customer satisfaction by driving product quality, resolving customer concerns, and strengthening quality systems across manufacturing and new product development.
• Your work will directly contribute to delivering world-class customer experiences while supporting operational excellence.
• You'll collaborate closely with Manufacturing, Engineering, Customer Quality, Suppliers, Operations, Advanced Manufacturing Engineering, and global stakeholders, taking ownership of customer quality management, quality planning, audits, and problem-solving activities to help us build a more reliable and customer-focused future.
• What You’ll Be Doing - Lead customer quality activities by managing customer complaints, warranty returns, material returns, and driving effective corrective and preventive actions using structured problem-solving methodologies such as 8D and A3. - Support new product development by leading quality deliverables including APQP, PPAP, FMEA, Control Plans, First Pass Yield (FPY), and customer quality approvals. - Conduct failure analysis through hands-on inspection, assembly/disassembly of hydraulic components, product testing, and preparation of detailed inspection reports. - Drive continuous improvement by leading internal process audits, supporting ISO 9001 and IATF 16949 audits, monitoring customer scorecards, and collaborating with cross-functional teams to improve quality performance.