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Client Executive- Global

Cisco · Chennai

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Collected role description

Manages highly complex, large accounts serving as the primary influencer in purchasing decisions; accounts require longer term strategic account engagement. Builds and sustains strong, long-term relationships with customers. Collaborates with customers to understand their business goals, identify opportunities for upsell/cross-sell additional solutions, and create demand based on what's possible in customer roadmaps. Serves as the Account Orchestrator, aligning and integrating solutions with customer needs, driving sustainable cross-portfolio growth through coordination and competitive deal packing. Typically serves multiple domains or product areas across a defined set of 1-2 strategic, transformational accounts. Maintains a comprehensive understanding of Cisco’s full product portfolio. Engages specialist teams to enhance the sales process, particularly in areas where deep technical expertise is required. Builds the sales funnel through good opportunity prospecting and drives opportunities through to sales completion to achieve revenue goals. Analyzes data and creates forecasts to set weekly, monthly, and quarterly sales commitments. Stays informed about industry trends, market dynamics, and competitive landscapes . Specialization and Focus - Generalist, with knowledge of the full product portfolio and deep vertical and client knowledge., Relationship specialist with the ability to lead and deploy the correct specialist from a broad extended account team . Customer Engagement and Accountability - Primary influencer . The Internal Sales Process - All deal stages. Deep focus on prospect/qualification stage . Corporate Interlock - Low corporate interlock (High in SP, Moderate in Enterprise, Low in Commercial) . Typical Sales Cycle - 18-24 months . Success Measures - Sustained multi-year revenue growth, account retention What You'll Do. Drives strategic, company-wide, multi-year, multi-faceted architectural deals with 1-2 accounts (typically Cisco’s top 2-5% customers) and influences overall sales strategy . Typically has Global responsibility for strategic accounts and manages relationships and interactions at the C-suite level, including board level relationships, and key stakeholders across the globe . Deals are typically the most significant at Cisco. Impact Cisco’s business as a whole . Leverage Cisco’s largest buying programs and complex cross-portfolio solutions for long-term partnerships . Capitalizes on deep understanding of customer(s) organization structure, business processes, strategic objectives and challenges to anticipate and meet customer needs . Networks with key decision makers, leveraging a deep understanding of their unique perspectives and priorities to create and expand relationships . Ensures GTM strategies remain adaptive by advising internal and external stakeholders on industry shifts, risks associated with emerging competitor offerings, business models, and resultant evolving customer needs . Cultivates trusted C-suite and board-level relationships to deliver transformative business outcomes, and long-term strategic alignment . Positions Cisco as a trusted strategic partner for digital transformation by delivering visionary insights and industry-leading solutions tailored to customer long-term business objectives . Champions C-suite negotiations by architecting agreements that drive customer success, secure long-term partnerships, and create sustained business value for the customer . Develops and delivers quarterly business outlook (QBOs) portfolio-wide proposals, proposes new directions around consumption models, product development and product customization . Integrates account(s) strategy with business strategy to lead build of account growth roadmap . Drives account growth trajectory and positions multiple solutions together to optimize opportunities across architectures and build bundling strategies . Leads high-impact initiatives and influences company-wide investment in tools, technologies, and process innovations . Identifies and harmonizes resources from a broad extended account team (architecture specialists, engineers, services), leads sales’ contribution to the implementation plan around architectural solutions addressing business needs . Participates in interview process for account executive roles Minimum Qualifications: Bachelors + 12 years of related experience, or Masters + 8 years of related experience, or PhD + 5 years of related experience Preferred Qualifications: Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications. THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS

Collected experience requirement

12 years