Field Service Rep

Role overview

Field Service Rep at Flowserve

This position will be based at Vadodara QRC.

Preferred qualifications and skills

• *Preferred Experience / Skills:**

Employment details

• Location: Dist. Vadodara [IND]

Application details

• Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.

About the employer

• Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals.
• At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.
• + Monitor the maintenance and performance of Flowserve equipment.
• + Collaborate effectively with the supporting organizations of Flowserve, including the customer service, and sales engineering.
• If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability.
• You can request a reasonable accommodation by sending an email to employment@flowserve.com.

Additional role details

• Company Overview:
• If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion.
• Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity.
• As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions.
• You will carry out and support site commissioning, service and repair jobs at customer sites.
• *Responsibilities:**
• + Perform in-house and on-site repairs and service activities
• + Assess problems and take actions to resolve promptly.
• + Work side-by-side with our customer’s personnel as required.
• + Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
• + Ensure that equipment is installed successfully and on schedule.
• + Check equipment prior to start-up and assess start-up performance.
• + Train customers in the proper procedures for operating and maintaining Flowserve products.
• + Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
• + Knowledgeable about the industrial applications and operations of pumps, turbines, compressors, seals, actuators, or any rotary equipment.
• + Other duties as assigned.
• *Requirements:**
• + Electrical-Instrumentation / Mechanical degree with 0-2 years of relevant experience
• + Experience with installing, maintaining mechatronic equipment
• + Experience with repairing pump equipment, installing cables/instruments
• + Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
• + Must be a self-starter with good follow-through, capable of working independently with little supervision
• + Proficiency in Outlook, Word, and Excel
• + Able to travel throughout India
• + Able to work overtime as required to minimize impact on customers
• + Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
• Strong verbal and written communication skills
• Instrumentation & Electrical failure analysis background is a plus
• Proficient in Microsoft Office, including Word
• Able to work well with a team
• Experience serving customers in FMCG/Pharma and other general industries
• Willingness to travel as needed to customer sites.
• *Req ID** : R-21379
• *Job Family Group** : Operations
• *Job Family** : OP Field Service
• EOE including Disability/Protected Veterans.
• Pay Transparency Nondiscrimination Provision
• In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email.
• For more information, read the Accessibility Process.