Contracts Administrator Associate

Role overview

Contracts Administrator Associate at Flowserve

Preferred qualifications and skills

• + Advanced proficiency with Excel and reporting tools; experience with Power BI is an advantage.

Employment details

• Location: Tamil Nadu [IND]

Application details

• Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.

About the employer

• Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals.
• At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.
• If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability.

Additional role details

• Company Overview:
• If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion.
• Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity.
• *Role Summary**
• Project Management professionals lead and coordinate the end-to-end Order-to-Cash process for customer projects.
• The role ensures that customer orders are executed accurately, delivered on time, invoiced correctly, and converted to cash efficiently while maintaining strong customer communication and cross-functional alignment
• *Responsibilities & Requirements:**
• + Own project execution from order receipt through delivery, invoicing, payment collection, and project closeout.
• + Review customer purchase orders, contractual requirements, commercial terms, milestones, and delivery commitments.
• + Develop and maintain project plans, schedules, risk registers, action logs, and milestone trackers.
• + Coordinate with Sales, Engineering, Supply Chain, Manufacturing, Quality, Logistics, Finance, and Service teams to ensure on-time execution.
• + Monitor order status, production progress, material availability, shipment readiness, and customer documentation requirements.
• + Ensure timely creation of invoices aligned with contractual milestones, shipment terms, and customer acceptance criteria.
• + Track accounts receivable, payment due dates, deductions, disputes, credit holds, and overdue balances.
• + Partner with Finance and Collections teams to resolve invoicing or payment issues and improve cash conversion.
• + Manage project changes, including scope, schedule, cost, and commercial impacts; maintain appropriate approvals and documentation.
• + Provide regular internal and customer-facing project updates, including risks, recovery actions, and forecasted completion dates.
• + Maintain accurate data in ERP, project-management, and reporting systems.
• + Identify process gaps and lead continuous-improvement initiatives to reduce order cycle time, improve on-time delivery, and strengthen working-capital performance.
• + Ensure compliance with company policies, contractual obligations, export controls, quality requirements, and applicable safety standards.
• *Required Qualifications**
• + Bachelor’s degree in engineering, Business, or a related field.
• + Typically, 3+ years of experience in project management, order management, commercial operations, or Order-to-Cash functions.
• + Demonstrated experience managing complex customer orders, contractual milestones, invoicing, and cash collection activities.
• + Working knowledge of ERP systems, preferably SAP, or similar platforms.
• + Strong understanding of Order-to-Cash processes, including order entry, fulfillment, shipping, invoicing, receivables, and collections.
• + Excellent stakeholder-management, communication, organization, and problem-solving skills.
• *Preferred Qualifications**
• + Experience in engineered products, manufacturing, industrial equipment, or project-based business environments.
• + Familiarity with Incoterms, letters of credit, export documentation, and international trade processes.
• + Experience working with global customers and cross-functional teams across multiple regions.
• *Key Competencies**
• + Customer focus and commercial acumen
• + Ownership and accountability
• + Planning, prioritization, and execution discipline
• + Financial and cash-flow awareness
• + Risk management and issue resolution
• + Cross-functional collaboration
• + Data-driven decision-making
• + Continuous improvement mindset
• *Performance Measures**
• + On-time order fulfillment and delivery performance
• + Milestone achievement and project schedule adherence
• + Invoice accuracy and timeliness
• + Order backlog aging and dispute-resolution cycle time
• + Customer satisfaction and project closeout quality
• *Req ID** : R-20880
• *Job Family Group** : Sales
• *Job Family** : SA Contracts
• EOE including Disability/Protected Veterans.
• Pay Transparency Nondiscrimination Provision
• You can request a reasonable accommodation by sending an email to employment@flowserve.com.
• In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email.
• For more information, read the Accessibility Process.