Manager, Quality Assurance

Role overview

Manager, Quality Assurance at Flowserve

The role oversees quality planning, inspection, audits, supplier quality, product release, team capability, and continuous improvement.

Required qualifications

• + Minimum 15 years of QA/QC experience in a manufacturing environment.

Employment details

• Location: Tamil Nadu [IND]

About the employer

• Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals.
• At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.
• If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability.

Additional role details

• Company Overview:
• If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion.
• Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity.
• *Manager, Quality Assurance**
• *Role Summary**
• Lead the site Quality Assurance and Quality Control function to ensure product conformity, regulatory compliance, and effective implementation of the Quality Management System (QMS).
• *Key Responsibilities**
• + Lead QA/QC activities across incoming, in-process, final inspection, and supplier quality.
• + Maintain compliance with ISO 9001, ISO 14001, OHSAS 18001, API Monogram, PED/CE Marking, ATEX, customer, and statutory requirements.
• + Act as Management Representative for the QMS and coordinate with customers, certification bodies, notified bodies, and third-party inspectors.
• + Authorize release of API-monogrammed products and ensure compliance with applicable API standards, customer specifications, inspection plans, and work instructions.
• + Manage audits, nonconformities, root-cause analysis, corrective actions, risk assessments, and Management of Change activities.
• + Ensure appropriate inspection resources, product traceability, document control, testing, validation, and record retention.
• + Drive supplier quality improvement through audits, site visits, training, and quality-at-source practices.
• + Monitor quality KPIs and lead Lean, continuous-improvement, and customer-satisfaction initiatives.
• + Recruit, coach, train, and develop Quality team members while maintaining a strong safety culture.
• *Qualifications**
• + Bachelor’s degree in Mechanical Engineering or a related discipline.
• + ASNT Level II or III certification in relevant NDT methods.
• + ISO 9001 Lead Auditor and Green Belt certification.
• + Valid visual acuity certification for inspection activities.
• *Skills and Knowledge**
• + Strong knowledge of valve manufacturing, testing, welding, inspection, metrology, and materials.
• + Working knowledge of API, ASTM, ISO, ASME, NACE, ANSI, CE, ATEX, BS, EN, and DIN standards.
• + Expertise in QMS, supplier quality, CAPA, root-cause analysis, audit management, and continuous improvement.
• + Strong leadership, communication, planning, problem-solving, and stakeholder-management skills.
• + Proficiency in SAP, Microsoft Office, OEPDMS, Omni Docs, MII, and ISO Quest.
• *Req ID** : R-20402
• *Job Family Group** : Quality
• *Job Family** : QA Quality Assurance
• EOE including Disability/Protected Veterans.
• Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.
• Pay Transparency Nondiscrimination Provision
• You can request a reasonable accommodation by sending an email to employment@flowserve.com.
• In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email.
• For more information, read the Accessibility Process.