Senior Associate

Role overview

Senior Associate at Firstsource Solutions Limited

Raising flags on any potential issues Education

Responsibilities

• 1.
• Perform Review on Loan Foreclosure Documents including checking the status of MIN in compliance to the program and Guidelines 2.
• Provide timely reports and observations during the process 3.
• Inform certain groups to resolve discrepancies and/or advise of loan status 4.
• Follows up on outstanding conditions 5.
• Updating the findings in the system /prescribed format 6.

Required qualifications

• Good communication skills (Written and Verbal) are required to understand and update comments and communicate with various stake holders. 4.
• Graduation is mandatory Additional
• Fresher or Minimum 1 year of experience in Mortgage; 2.
• Should be flexible working in shifts based on client requirements 3.
• Has to be open to working extended periods/weekends when necessary

About the employer

• About Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.

Additional role details

• Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
• We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India.
• Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
• Our clientele includes Fortune 500 and FTSE 100 companies.
• Knowledge, Skills & Ability: 1.
• Knowledge of the US Mortgage Industry (Mortgage Cycle/ Servicing - Default Servicing- Loss Mitigation) 2.
• Knowledge of different types of mortgages, its functioning, documents involved in Mortgage Processing (Income, Tax, Purchase, Sales Documents) 3.
• Strong Customer Service Skills, Detail Oriented with good analytical skills and have the ability to make decisions based on the situation. 5.
• Should be able to effectively use a computer and have working knowledge of MS Word, MS Excel and PowerPoint 6.
• Should have Typing skills: 10 – 20 wpm and have good phone/e-mail etiquette; 7.
• Ability to handle and accomplish multiple tasks, follow written and verbal instructions effectively and understand and perform basic financial transactions 8.
• Must be a team player.