Senior Cloud Service Engineer

G7 CR Technologies · Bangalore

Collected role description

Senior Cloud Service Engineer at G7 CR Technologies

– 3+ years of hands-on experience with Microsoft Azure or equivalent cloud Strong technical expertise in networking, virtualization, operating systems (Windows/Linux), and Proven ability to analyze logs, run diagnostics, and debug complex distributed Excellent communication skills with a strong customer-first Experience working with support ticketing systems in SLA-driven environments

Microsoft Azure certifications (AZ-104, AZ-204, or equivalent).
Prior experience in a technical support or advisory role at enterprise Familiarity with DevOps practices, automation (PowerShell, CLI, ARM/Bicep), and monitoring About Us- G7 CR is one of fastest growing Cloud solution provider in India, with offices across, India & Singapore.
We are increasing our footprint across other countries, i.e., UK, US, UAE & Russia to cater to increasing global demand for Cloud solutions & services.
G7 CR has realized a growth of over 200% in revenue over the last 2 quarters & has a strong sales pipeline to propel the growth well into the future.
We are looking for dynamic, self-driven & motivated individuals to support exponential growth & further our market reach.

Location: Bangalore Job Title – Senior Cloud Service Engineer Job Summary – The Azure Support Advisor is responsible for delivering world-class technical support and guidance to Microsoft Azure customers.
This role ensures fast, accurate, and empathetic resolution of technical issues while driving a positive customer experience and fostering adoption of Microsoft’s cloud platform.
Key Responsibilities – Provide high-quality technical support to Microsoft Azure customers through email, phone, and remote Troubleshoot complex issues across Azure services (IaaS, PaaS, Networking, Storage, Identity, ) and deliver actionable solutions.
Collaborate with engineering and product teams to resolve escalated Educate customers on Azure best practices, tools, and features to prevent recurring Document troubleshooting steps and contribute to knowledge base Manage customer expectations by providing timely updates and following through to Participate in 24×7 support coverage, including shift and on-call

Senior Cloud Service Engineer G7 CR Technologies India Pvt Ltd , is expanding its team & is on the lookout for goal-oriented, self-driven & motivated individuals, to support the next phase of company’s growth strategy.

3+ years