Lead Analyst, Corporate Communication

Role overview

Lead Analyst, Corporate Communication at Icertis

Responsibilities

• Write and edit content including internal newsletters, employee emails, leadership communications, and All Hands materials.
• Monitor employee feedback to continuously improve comms impact.
• Lead the Icertis Booster Club - our employee advocacy program - to grow Icertian engagement and participation on social media.

Required qualifications

• Minimum qualification: 3-5 years of experience in internal communications, corporate communications, employee communications, or a related field, preferably within a technology company. Exceptional writing and editing skills, with an ability to make complex topics simple, clear, and compelling. Strong understanding of LinkedIn and Instagram, including what makes content engaging and effective on each platform. A genuine interest in social media, emerging content formats, and digital culture. Ability to translate business strategy and corporate messaging into communications that feel human and relevant.

Employment details

• Location: Pune [Maharashtra] [India]

About the employer

• As Lead Analyst, Corporate Communications, you’ll play an important role in shaping how Icertis communicates with its employees, customers, prospects, and the broader market.
• Create and curate compelling social content that engages both our buyer audiences and our employee community while strengthening the Icertis brand.
• Stay current on social trends, formats, creator behaviors, and platform changes, and identify opportunities for Icertis to experiment.

Additional role details

• This role will primarily focus on internal communications and social media, with an opportunity to help strengthen the Icertis brand across multiple channels.
• This is a highly collaborative role for a strong writer and storyteller who understands that great communication is about more than distributing information: it’s about creating connection, building culture, and giving people a reason to engage.
• As a member of the Marketing team, you’ll work closely with HR and cross-functional leaders to turn business priorities and company moments into messages that resonate.
• Internal Communications Help to standardize the company’s approach to internal communications as we scale, establishing repeatable rhythms to inform employees about business strategy, priorities, and culture.
• Leverage video as a leading medium to make internal messages more easily consumable.
• Maintain an internal editorial calendar to drive efficiency and standards around communications tone, approach, and cadence.
• Partner to inform communications plans around major company announcements and milestones.
• Social Media Own and develop the company’s strategy for LinkedIn and Instagram.
• Find creative ways to showcase Icertis employees, culture, leadership, customer stories, company milestones, events, and points of view.
• Track social performance and use insights to refine content, messaging, and channel strategy.