Senior Manager - Customer Success

Role overview

Senior Manager - Customer Success at IDfy

Employment details

• Location: Mumbai [Maharashtra] [India]

Additional role details

• We are the Perfect match if you have 8+ years of experience in Customer Success/Account Management roles Have experience in SaaS products, fintech or B2B technology platforms.
• Effective business communication skills - both verbal and written.
• Have a commercial acumen with proven upsell / cross-sell exposure.
• Have a strong analytical mindset with comfort in data-driven conversations.
• Are experienced running executive-level bus