Senior Network Engineer

Role overview

Senior Network Engineer at Infinite Computer Solutions

Responsibilities

• Perform second level troubleshooting using tools and utilities to resolve network related issues.
• Provide Support for network configurations, expansions, installations, and updates.
• Provide timely, accurate, and effective communication on service impacting events.
• Work with vendors on issue resolution and communications.
• Work On Networks components like- Huwai, Nokia, Junipers

Employment details

• Location: Noida

Benefits

• Ready to work shifts and flexible hours.

Additional role details

• NoC Engineer L2 Support – RAN –
• Overall, 4- 6 years of relevant experience in Telecom Domain
• Ready to work in 24*7 Work environment, manage NoC operations and incidents.
• Heath Check and Maintenance Operations on in scope network elements and infrastructure
• Severity 1 to 4 Incident triage, support, management, restoration, recommendations
• Root Cause Analysis Support, post incident or event
• Work with Major Incident Management team for Major Incident Resolution.
• Creation and maintenance of processes and procedures for T2 tasks
• Maintain and update all network documentation, process configurations.
• Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.
• Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
• Ensured efficient resolution of incidents through people, process and technology.
• Qualification
• Bachelor’s degree in computer science, Electronics and Telecommunication engineering, or a similar field.
• Extensive experience working as an NOC engineer.
• Experience deploying, managing, and troubleshooting network infrastructures.
• Knowledge of Network Monitoring and Ticketing systems
• Experience in troubleshooting incidents on HUAWEI and ERICSSON BSC, RNC, RAN- GSM, UMTS, LTE, 5G network components.
• Experience in Wireline and Wireless Networks
• Excellent troubleshooting skills.
• Good written and verbal communication skills.
• Manage effective co-ordination with Onshore teams.
• Target Organization Like- Ericsons, Airtel