Customer Support Executive

Role overview

Customer Support Executive at KocharTech

Job Role As a Customer Support Representative, you will be responsible for managing all customer interactions across channels.

Complete responsibility of a customer interaction & ProvideSuperior Customer Experience on Chat/Email/Call Provide accurate, valid and complete information by using the right methods/tools Maintaining a positive, empathetic and professional attitude toward customers at all times Collaborate with team-members, customer service teams to ensure superior customer experience Follow company’s communication procedures, policies, and guidelines at all times Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality

Responsibilities

• Provide accurate and complete information to customers using the right tools and methods.

Employment details

• Location: Vadodara [India]