KGS-Analyst-Bangalore

The Analyst is responsible for conducting a tasks in line with client policy to fulfil Wire Ops & Payment Investigations related requirements. You will be expected to deliver against targets for both productivity and quality along with managing your own pipeline

• Processing inward/outward payments & remittances (MT103,MT202,MT202COV,) like RTGS, Customer credits, Cover payments, Currency payments and cross currency payments.
• Handling FX conversion through special rate booking application
• Monitoring cancellation message like MT192, MT292 and amendment message like MT195 in SWIFT network, taking actions on message and sending confirmation mails.
• Monitoring and Handing Charges Desk like MT191, MT199 requests.
• Performing payment Investigation tasks in line with the process.
• Acting upon the Customers Instructions prior crediting to their National Foreign Currency Account Credits (NFCA Credits) from foreign currencies and advise them via email.
• Creating manual entries in ITF in case of Cross Currency Payments by routing the payment through correspondent currency bank to credit our customers National Foreign Currency Account.
• Timely escalations of disputes to avoid delay in payment.
• Updating and reporting the Management Information (MI) reports on daily basis.
• Reconciling and generating the pending payments report.
• Training new joiners by real-time and classroom training to make them equipped with the process.
• Ability to determine needs for escalation to Subject Matter Coach (SMC)/Subject Matter Expert (SME) or to client
• Ensure compliance with SLA, quality standards, and operational procedures.

Educational qualifications

• Bachelors Degree Work experience
• 1–3 years of post-qualification experience with strong working knowledge on Wire Ops and Payment Investigations.
• In-depth knowledge on banking operations procedures, risk management as well as regulatory compliance standards .

Mandatory Technical & Functional Skills

• Operations background demonstrating good core knowledge of applying Inward/ Outward payment & remittances within a financial institution (wire ops & Payment investigations) with 1–3 years of relevant experience.
• Basic knowledge of SWIFT messaging and banking payment processes
• Understanding of inward/outward remittance workflows
• Familiarity with reconciliation and reporting processes.
• Awareness of compliance and risk controls in banking operations
• Highly motivated to deliver results to the right standards and targets.
• Demonstrate excellent analytical skills and problem solving, self motivation and possess an enquiring mind
• Demonstrate good team working skills and the ability to work efficiently and accurately under pressure
• Ability to adapt to change Key Behavioral Attributes/Requirements
• Analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business.

Ability to be customer focused and drive results.

• Ability to lead the team and developing others.
• Presentation and Project Management skills.

Focus on results-led management.