Run - Automation Anywhere RPA Developer - Associate Consultant-MFT - KGS CH
KPMG · Bangalore
Collected role description
Role overview
Run - Automation Anywhere RPA Developer - Associate Consultant-MFT - KGS CH at KPMG
We are seeking a skilled Consultant/Sr.Consultant to join our Automation Run Services team.
This role may require availability during extended support times to support US customers.
Responsibilities
- Monitor production automations, including RPA and Power Platform solutions.
- Manage business user requests, such as ad hoc automation runs and schedule updates.
- Provide enhanced monitoring and support during peak business periods.
- Coordinate with the Build team during production handovers and hyper care periods.
- Perform code development for minor enhancements not covered during build phase.
- Maintain the automation code repository and a detailed log of all production issues and their resolutions.
Required qualifications
- Minimum qualification: Graduation
Employment details
- Location: Bangalore [Karnataka] [India]
Application details
- Bachelor’s degree in Information Technology, Computer Science, or a related field. 2-5 years’ experience in an application or production support role, preferably with RPA platforms (e.g., Automation Anywhere, UiPath, Blue Prism).
Additional role details
- In this role, you will ensure the reliability of our production automations by monitoring performance, resolving failures, managing user requests, and maintaining overall system stability.
- Communicate failures to business users and perform initial troubleshooting.
- Implement bug fixes and planned system enhancements.
- Liaise with the RPA resiliency team for virtual machine (VM) allocation.
- Develop and maintain reports on key performance indicators (KPIs), including ticket volume, SLA compliance, and automation metrics.
- Strong troubleshooting, problem-solving, and communication skills.
- Proven experience with bug fixing, implementing enhancements, and using code repositories.
- Demonstrated ability to track and report on performance metrics and SLAs.
- Certifications in RPA and/or Microsoft Power platform is a plus.
- Experience with the Microsoft Power Platform (Automate, Apps, BI) is a plus.
- Experience with Azure AI / Open AI API Model deployment, configuration and testing is a plus.
Collected minimum qualification
Graduation
Collected experience requirement
2-5 years