Observability Expert (Dynatrace)

Role overview

Observability Expert (Dynatrace) at Nestle

OBSERVABILITY EXPERT (DYNATRACE) We are looking for an Observability Expert to be part of our Nestlé Nespresso Digital and Tech Team.

Employment details

• Location: Bengaluru, Karnataka, India - Type of Contract: Permanent - Grade : Band 2 - Type of work: Hybrid - Work Language: Fluent Business English The Role: As a Observability Platform Expert at Nespresso, you will be responsible for the hands-on implementation, configuration, operation, and continuous improvement of enterprise observability capabilities across our critical digital services, applications, infrastructure, networks, and customer journeys.
• You will use your deep expertise in monitoring, logging, distributed tracing, Real User Monitoring, and telemetry correlation to improve End-to-End visibility across complex hybrid and multi-cloud environments.
• You will help teams detect service degradation earlier, investigate incidents faster, identify root causes, and reduce customer and business impact.
• Working closely with application owners, operations, platform teams, Enterprise Architecture, security, and external partners, you will onboard services into the observability platform, validate instrumentation coverage, develop dashboards and actionable alerts, troubleshoot telemetry pipelines, and support production incident investigations.
• The role requires a strong hands-on mindset.
• You will implement solutions directly, lead technical evaluations and Proofs of Concept, and translate business and operational requirements into measurable observability outcomes.
• Knowledge of observability architecture is a strong advantage.
• You may contribute to target architecture, platform integration patterns, telemetry standards, application onboarding models, security and data-governance requirements, scalability, resilience, and cost optimization.
• You will also support architecture reviews and help ensure solutions are aligned with OpenTelemetry and other relevant industry standards.
• You will stay current with emerging observability practices and technologies, including AIOps, AI-assisted investigation, automation, and Agentic AI, evaluating them based on practical value, operational readiness, governance, and cost.
• In This Role, You Will: - Maintain, run, and continuously improve our monitoring infrastructure. - Setup new monitoring capabilities for the existing/new infrastructure and applications (dashboards, alerts, metrics…) - Ensure the stability of the mission-critical systems by setting up alerts, notification, and auto-remediation. - Setup event-driven automation based on events from monitoring systems. - Collaborate with an international, self-responsible and agile team who is working with the newest toolset.
• Location: Bangalore [IN] [560103]

Additional role details

• At Nespresso, our Digital & Tech teams are at the heart of our innovation journey, a space where we continue to invest, evolve, and grow.
• Position Snapshot: -