Manager – Fire, Life & Security (Operations)

The Manager

• Fire, Life & Security is responsible for overseeing fire safety, life safety systems, and security operati...

Key Responsibilities Fire & Life Safety Management Develop and implement fire safety policies, procedures, and protocols to ensure compliance with statutory and regulatory requirements. Oversee the maintenance and operational readiness of fire detection, alarm, hydrant, sprinkler, and emergency evacuation systems. Conduct regular fire risk assessments, safety inspections, and emergency evacuation drills across malls. Ensure adherence to fire safety standards, including fire-rated materials, fire barriers, and compartmentalization. Coordinate fire safety audits and inspections, ensuring timely resolution of identified gaps. Security Operations & Surveillance Oversee day-to-day security operations, including access control, surveillance monitoring, and incident management. Lead security personnel and ensure adherence to established security protocols and operational guidelines. Manage security infrastructure, including IP CCTV networks, Video Management Systems (VMS), AI video analytics, and access control/ANPR systems. Conduct regular security risk assessments and implement preventive measures to safeguard people, property, and assets. Lead incident response and coordinate emergency management during security incidents, fire emergencies, and medical emergencies. Vendor & Stakeholder Coordination Manage security agencies, contractors, and service providers to ensure effective security operations across malls. Monitor vendor performance, service quality, contractual compliance, and cost-effectiveness. Coordinate with local police, fire departments, emergency medical services, municipal corporations, and regulatory authorities. Liaise with internal mall teams, retailers, and external stakeholders to address safety and security concerns. Training & Emergency Preparedness Develop and conduct fire safety, security awareness, and emergency response training for employees, retailers, and contractors. Organize evacuation drills and emergency preparedness exercises to strengthen response capabilities. Ensure security personnel are adequately trained to manage incidents and emergency situations. Reporting & Budget Management Support security budget planning, resource allocation, and cost optimization. Monitor incident reports, security performance metrics, and compliance-related observations. Prepare MIS reports, Excel dashboards, and Power Point presentations for management and leadership reviews. Maintain documentation related to safety inspections, audits, incidents, and corrective actions. Required Qualifications MBA / Bachelor's degree in Safety Management or a related field. 12–15 years of relevant experience in fire safety, life safety systems, or security management, preferably in shopping malls, commercial properties, or similar environments. Strong knowledge of fire safety regulations, building codes, emergency response procedures, and security management practices. Training or certifications in fire safety, emergency response, or security management preferred. Ex-Servicemen preferred. Preferred Skills Strong leadership, crisis management, and decision-making abilities. Knowledge of fire detection and suppression systems, CCTV surveillance, VMS, and access control technologies. Strong vendor management, stakeholder coordination, and liaison skills. Ability to conduct risk assessments, manage emergencies, and ensure regulatory compliance. Proficiency in MS Excel, including pivot tables, dashboards, and data analysis, along with MS Power Point for leadership presentations. Strong communication, analytical, and problem-solving skills. Job Condition Mall and Office Environment. More Jobs from Nexus No additional jobs available right now. Embassy 247, Unit No 501, B Wing, LBS Marg Vikhroli West, Mumbai

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