ServiceNow Product Manager

Role overview

ServiceNow Product Manager at NexTurn

Lead the strategy, product definition, roadmap, execution, and overall success of Data and Analytics-focused apps across diƯerent functional domains.

Lead and facilitate engagement with customers and field teams in the planning of the product roadmap, as well as prioritize features based on their input.

Effectively manage the roadmap, ensuring consensus and coordinating with a team of engineers and designers to deliver high-quality user experiences on schedule.

Generate compelling, market-validated use cases and spearhead ideation sessions.

Clearly articulate the value proposition at various levels, tailoring the message for different audience types such as customers, partners, decision-makers, business professionals, sales teams, and industry analysts.

Drive product launch activities in collaboration with product, field, and marketing teams across ServiceNow.

Maintain a proactive research stance, staying abreast of changes in market needs and the competitive landscape to influence product direction and provide support to the sales organization.

Establish measurable business and technical metrics, defining success criteria for your product, and actively monitor progress against the set roadmap to achieve these objectives.

Serve as the voice of the customer, oƯering a valuable business perspective on the product's value proposition.

Required qualifications

• Experience working with Data and Analytics apps or platforms, 8+ years of overall experience, and 5+ years in Product Management.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Experience with enterprise software, services and business models – including direct interaction with customers and partners.
• Experience developing customer-centric product strategy and aligning that with long-term company growth objectives.
• Strong prioritization skills and the discipline to focus on high-impact activities.
• Excellent analytical, collaboration, verbal, and written skills.
• Capable of influencing, interacting, and collaborating with senior business leaders as well as engineering and design teams.
• Solid project management skills with the ability to work in a fast-paced, team environment and provide consistent, high-quality output on several concurrent projects.
• Self-motivated and team-oriented; able to work autonomously and eƯectively as part of a geographically dispersed team.
• Technical aptitude to self-validate solution approaches, assess initial feasibility, and drive discussions with architects and engineers.
• Proven experience as a Product Manager, with a focus on analytic apps and products.
• Strong understanding of multiple industries and functional domains and the potential value of analytic apps for those industries and domains.
• Strong technical understanding of common data and analytics constructs such as semantic models, metrics and KPIs, and action frameworks.
• Prior experience with agile development methodologies.
• Prior Experience building SaaS products.
• Prior knowledge of the ServiceNow platform or apps is a plus.
• Minimum qualification: A Bachelor’s or Master’s degree in any discipline from a recognized institution is acceptable.

Employment details

• Location: Hyderabad, Bangalore