QA Engineer - Core Business Systems

Role overview

QA Engineer - Core Business Systems at OneAdvanced

We are seeking a highly skilled and hands-on QA Automation to establish, implement, and drive a comprehensive quality assurance strategy across the CBS platform estate — ServiceNow (ITSM), Salesforce and NetSuite (CRM/ERP), Boomi (integrations), OpenAir, and Anaplan — alongside the enterprise-level integrations connecting them.

The ideal candidate will also bring an understanding of cloud-native testing principles and security testing requirements at a high level.

Responsibilities

• You will work as a hands-on contributor within CBS , leading by example, building automation frameworks, and driving testing across all six platforms and the workflows that connect them.
• Ensure automation stability with <5% failure rates across regression runs.
• Perform end-to-end integration testing across ServiceNow (ITSM), Salesforce and NetSuite (CRM/ERP), Boomi (integration layer), OpenAir, and Anaplan.
• Provide insights into system performance statistics to align with CBS's Service Operating Model.
• Collaborate with CBS platform owners, the service delivery manager, and the data and integrations lead to align QA processes with project timelines and delivery goals.
• Collaborate with security teams to ensure QA processes align with basic security requirements and compliance standards (e.g., OWASP Top 10).

Required qualifications

• 7–10 years of experience in QA automation with a strong focus on test automation frameworks.
• Hands-on experience with tools and technologies: UI Testing: Selenium, Cypress, or Playwright API Testing: Postman, REST Assured Performance Testing: JMeter or Locust Strong scripting skills in Python and SQL for data validation and automation.
• Experience integrating automated tests into CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.
• Familiarity with cloud-native testing principles for system monitoring and statistics.
• High-level understanding of security testing requirements and standards (e.g., OWASP Top 10).
• Proven ability to define, implement, and optimise QA strategies from the ground up.
• Excellent analytical and problem-solving skills, with strong collaboration abilities across a multi-platform, multi-stakeholder environment.
• Prior exposure to at least two of: ServiceNow, Salesforce, NetSuite, Boomi, OpenAir, Anaplan.
• Nice-to-Have Skills: Certifications: ISTQB (Foundation Level or higher) or equivalent QA certifications.
• Experience with cloud environments: AWS, Azure, or GCP.
• Familiarity with test reporting tools like Allure or advanced CI/CD dashboards.
• Prior experience testing Boomi integration flows specifically. #LI-PB1

Employment details

• Location: Bengaluru [Karnataka] [India]

Additional role details

• This role requires a strong focus on test automation, integration testing, and data validation, alongside leadership to define best practices and ensure system reliability across the estate.
• Test Automation Framework Development Design, develop, and maintain robust test automation frameworks for: UI Testing: Selenium, Cypress, or Playwright — covering ServiceNow, Salesforce, and NetSuite front ends API Testing: Postman, REST Assured — covering Boomi integration endpoints and platform APIs Data Validation: Python scripting with SQL integration — covering cross-platform data flows between Salesforce, NetSuite, ServiceNow, OpenAir, and Anaplan -Integrate automated tests into CI/CD pipelines using tools like Jenkins or Azure DevOps to ensure seamless testing during deployments across the CBS estate. -Maintain clean, reusable, and well-documented test scripts for consistent results across all platforms.
• Metrics: Achieve 70–80% test automation coverage for critical CBS workflows within 12 months.
• Functional, Integration, and Regression Testing Conduct functional testing to validate workflows, integrations, and system updates across CBS platforms.
• Automate data validation testing to ensure consistency and accuracy across systems, using SQL and Python scripts — with particular attention to Boomi-mediated data flows as integration scripting is rewritten for ongoing platform compliance.
• Metrics: Maintain <10% defect leakage post-production, improving to <5% as automation matures.
• Performance and Load Testing Use tools like JMeter or Locust to conduct performance testing to measure response times and system scalability across CBS platforms.
• Establish performance benchmarks for critical workflows and collaborate with the Data and Integrations lead and platform owners to address bottlenecks.
• Metrics: Ensure systems meet defined performance SLAs under expected and peak load conditions.
• Cloud-Native Testing and Monitoring (High Level) Understand cloud-native testing principles for monitoring system availability, scalability, and resource utilisation across the CBS estate (e.g., AWS CloudWatch, Azure Monitor).
• CI/CD and Continuous Improvement Enhance CI/CD pipelines by integrating automated test execution, reporting, and validation processes across CBS platforms.
• Identify and introduce 1–2 new tools or methodologies annually to improve testing efficiency and effectiveness.
• Metrics: Ensure 98% deployment success rates for automated CI/CD test integrations.
• Security Testing Understanding (High Level) Maintain a high-level understanding of where security testing is typically required across the CBS estate (e.g., API authentication, data encryption, access controls).
• Guide platform owners and stakeholders on QA best practices.
• Define and document testing strategies, frameworks, and processes to ensure consistency across the CBS platform estate.