Product & AI Transformation Lead (Talent Development)

Role overview

Product & AI Transformation Lead (Talent Development) at PropertyGuru

This role goes beyond efficiency or automation.

Key Stakeholders Internal: Talent Development, PX/HRBPs, Internal Comms, HR Systems, Tech/Product teams, XLT & leadership cohorts External (as needed): AI/learning solution partners, experience design or innovation vendors What we are looking for A.

Responsibilities

• Drive adoption of new TD products through enablement, storytelling and behavioural design — not compliance. 3.

Preferred qualifications and skills

• Background may come from HR, consulting, product, operations or digital transformation — HR and TD experience preferred.

Employment details

• We offer hybrid, flexible working arrangements, competitive salaries, progressive, comprehensive benefits, and foster a collaborative, inclusive, and open team culture.
• Location: Bengaluru [India]

Application details

• Product Thinking & Rapid Experimentation Apply product management and service design thinking to TD initiatives: Define user needs and success metrics Prototype, test, learn, iterate Scale only what demonstrably works Run pilots with specific employee or leader segments before groupwide rollout.

About the employer

• PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home.
• PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia.
• For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.
• Joining PropertyGuru Group means more than just a new job.
• PropertyGuru Group

Benefits

• Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.

Additional role details

• PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.
• In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia.
• Recognised as a Top Employers Certified* organisation, we’re proud to be among the best workplaces in the region—celebrating an inclusive culture of excellence, growth, and well-being.
• The Process & AI Consultant is responsible for re‑imagining and reinventing Talent Development products, services, and experiences to fundamentally change how employees, managers and leaders work, learn and lead at PropertyGuru.
• It exists to: Redesign TD offerings as scalable, intuitive “products”, not programs Leverage AI, data and experience design to simplify work and decision‑making Shift leadership and people practices from process‑heavy → insight‑led → experience‑driven Improve employee experience while directly enabling stronger business outcomes The Consultant operates as a strategic design and transformation partner, shaping the future operating model of TD and how People & Culture creates value for the organisation.
• As a Guru you will be accountable for: A.
• Rethink TD Products & Services (Core Mandate) Re‑conceptualize TD offerings (e.g. talent reviews, leadership development, IDPs, performance processes, skills frameworks) as end‑to‑end products with clear user journeys for: Employees Managers Senior Leaders Redesign these products to reduce cognitive load, increase adoption, and embed into day‑to‑day work — not as “HR events”, but as ways of working.
• Identify which legacy TD services should be retired, simplified or radically redesigned.
• B.
• Experience‑Led Process & Operating Model Design Map employee, manager and leader journeys across key moments that matter (e.g. goal setting, feedback, development planning, talent discussions, leadership transitions).
• Redesign processes to be: Insight‑driven (data first, not opinion first) Lightweight and intuitive Embedded into business rhythms Define new TD operating principles (what TD owns vs enables vs gets out of the way of).
• C.
• AI‑Enabled Transformation of Work & Leadership Identify where AI can: Remove low‑value work Improve quality of people decisions Personalise learning and development Enable managers to lead better with less effort Design AI‑enabled concepts such as: Skills‑to‑learning recommendation flows AI‑supported IDP or coaching nudges Decision‑support for talent and performance conversations Partner with Tech / HR Systems to prototype and pilot AI‑enabled solutions.
• D.
• Build feedback loops to continuously evolve TD offerings.
• E.
• Influence, Change & Adoption Act as a thought partner to senior leaders on how leadership, performance and talent practices must evolve to support future business needs.
• Translate complex ideas into clear narratives, prototypes and stories that leaders can understand and champion.
• Core Capabilities Strong systems thinking — ability to see how talent, performance, learning, leadership and culture connect.
• Product / service design mindset — designing for users, journeys and outcomes, not just processes.
• Comfort working with ambiguity and future‑state problems.
• AI & Digital Fluency Practical understanding of AI capabilities in productivity, learning and decision support.
• Ability to translate AI potential into real, usable solutions for managers and leaders (not theoretical use cases).
• Curiosity and experimentation mindset with emerging tools.
• Change, Influence & Storytelling Ability to influence senior leaders without authority.
• Strong storytelling skills — framing problems, future states and solutions in compelling, simple ways.
• Experience driving behavioural and ways‑of‑working change.
• Experience (Typical) 7–12+ years in roles such as internal consulting, transformation, product management, experience design, people transformation, or innovation.
• Demonstrated experience in redesigning services, products or operating models at scale. 5.
• Success Measures (What “Good” Looks Like) Clear reduction in friction, complexity and manual effort across TD touchpoints.
• Evidence that employees and managers: Find TD tools easier to use Make better people decisions Spend less time navigating processes New TD products or services adopted organically (not driven by reminders).
• Tangible links between redesigned TD experiences and: Improved engagement Stronger leadership effectiveness Our commitment to you: Hybrid flexible working that focuses on outcomes over hours.
• Holistic rewards package covering your financial, physical & mental health.
• Multi-directional career development across all levels.
• At PropertyGuru, you’ll be part of a Top Employers Certified* company that puts people at the heart of everything we do.
• It’s an opportunity to shape the future of an entire industry and the lives of millions in Southeast Asia.
• We’re the leading PropTech company in Singapore, Vietnam, Malaysia and Thailand.
• We leverage data and technology to create trust and transparency in the real estate industry with our market-leading property marketplaces, mortgage guidance for life’s biggest financial decisions and data insights that help our partners unlock hidden business potential.
• Our platforms, solutions and expertise guide property seekers, agents and developers to make confident decisions at every step of the property journey.
• Innovation with impact As a Guru, you’ll be at the forefront of PropTech innovation, harnessing AI and technology to push the boundaries of what’s possible.
• Your work will create solutions that transform urban landscapes and power communities across the region.
• Being a Guru means guiding millions towards their property dreams while continuously evolving yourself.
• As we enhance our offerings to serve Southeast Asia’s diverse markets, you’ll grow too by learning from industry pioneers and charting your own path.
• Your unique perspective, joining our team of 1,300 Gurus from 30+ nationalities, could spark our next breakthrough.
• Beyond the bottom line Our people are our biggest strength and we take pride in our Gurus First approach in the way we conduct business.
• In turn, our Gurus are driven by a purpose that goes beyond the bottom line.
• We’re committed to making sustainable, accessible living a reality for all.
• As part of our team, you’ll be working towards our vision: We power communities to live, work, and thrive in tomorrow’s cities.
• Your journey as a Guru starts here.
• Ready to open doors to new possibilities?
• Learn