Telco Sourcing - Tools Owner
Orange Business · Gurgaon
Collected role description
Role overview
Telco Sourcing - Tools Owner at Orange Business
This position encourages continuous learning, cross-functional collaboration, and the chance to influence scalable processes that advance Orange's vision as a leading technology company.
Responsibilities
- Work with the CPQ team to align, prioritize, and refine User Stories for Telco Sourcing requirements; manage bug fixes and defect resolutions.
- Support integration of CPQ processes with systems to enable seamless Telco access quotations.
- Ensure sourcing strategies, policies, and negotiated rates are accurately reflected in quotation automation systems to support competitive pricing.
- Maintain continuous improvement of sourcing data accuracy through regular reviews and stakeholder engagement.
- Provide operational support for Telco sourcing tools including troubleshooting, issue resolution, and user assistance to ensure smooth daily operations.
- Provide guidance and training on sourcing and quotation tool usage to business units.
- Maintain a results-oriented approach with consistent follow-through in dynamic environments with shifting priorities.
Employment details
- Location: GURGAON [HARYANA] [INDIA], GURGAON [INDIA]
Application details
- Apply Confluence effectively for documentation, requirements elaboration, knowledge sharing, and aligning stakeholders.
About the employer
- Join us at Orange Business!
Benefits
- Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
Additional role details
- Publication date : Sep 10, 2026, 12:00AM.
- We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
- Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
- With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
- The Telco Sourcing Tools Owner plays a critical role in ensuring seamless integration and management of sourcing requirements within quotation tools, directly enhancing pricing accuracy and operational efficiency to strengthen Orange's market competitiveness and customer satisfaction.
- Own and maintain Telco Sourcing requirements within the Global Reference Portal (GRP), ensuring they are accurate, up-to-date, and prioritized for development.
- Collaborate with stakeholders across Telco Sourcing, Product & Marketing, Digital Technology, and Automation teams to drive features, enhancements, and bug resolutions.
- Identify and define automation opportunities within Telco Sourcing processes to reduce manual tasks, accelerate workflows, and enhance quotation precision.
- Develop and align automation roadmaps with business priorities, ensuring delivery sequencing meets strategic goals.
- Act as backup for Telco Process and Automation Owners, supporting continuity of process management and automation initiatives as required.
- Produce and share performance reports on sourcing tools, automation maturity, and requirements with relevant teams.
- Coordinate all tooling needs related to Telco Sourcing with Digital Technology and other relevant teams.
- Maintains continuous improvement of sourcing content accuracy to reduce quotation bottlenecks and support faster deal closure.
- Enables real-time, automated pricing that boosts competitiveness across regions.
- Provides operational support and troubleshooting for Telco sourcing tools to ensure reliable daily usage.
- Role requires adaptability and proficiency in cross-team engagement to navigate evolving business and technological landscapes.
- Promotes knowledge sharing and process standardization to support Orange’s strategic digital transformation agenda.
- You possess strong skills in requirements management and user story writing, demonstrating proficiency in Agile/Scrum methodologies.
- You have advanced experience using Jira and Confluence for backlog management, documentation, and stakeholder engagement.
- Your expertise includes a solid understanding of telco access technologies and wholesale products, alongside familiarity with CPQ or similar quotation automation tools.
- Your communication skills enable you to engage effectively with diverse audiences, complemented by a strong sense of accountability and the ability to collaborate and influence without formal authority.
- Your professional skills.
- Demonstrate proficiency in managing requirements and writing user stories within Agile/Scrum frameworks.
- Utilize Jira extensively for backlog management, issue tracking, sprint planning, and reporting to enhance project transparency.
- Show solid knowledge of telco access technologies and wholesale products including L2/L3 Ethernet, IP Access, MPLS, and DIA.
- Handle maintenance and functionality of sourcing requirements within CPQ or similar quotation/pricing automation platforms.
- Your soft skills.
- Communicate clearly and effectively in writing, verbally, and through presentations, engaging diverse and multi-level audiences.
- Exhibit a strong sense of ownership and accountability, ensuring successful completion of deliverables.
- Collaborate across functions with the ability to influence stakeholders without formal authority.
- Adapt quickly to new tools, processes, and telco domains with effective learning agility.
- At Orange, the Telco Sourcing Tools Owner role offers a unique opportunity to contribute directly to transformative digital initiatives that enhance global sourcing and quotation automation.
- Candidates can expect to engage with cutting-edge technologies and collaborative environments where rigorous problem solving and adaptable thinking drive impactful results.
- Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
- Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
- Professional Development: training programs and upskilling/re-skilling opportunities.
- Career Growth: Internal growth and mobility opportunities within Orange.
- Reward Programs: Employee Referral Program, Change Maker Awards.
- At Orange, only your skills matter.
- Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
- Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.