Engineer - Advanced Support

Role overview

Engineer - Advanced Support at Orange Business

Employment details

• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Location: GURGAON [HARYANA] [INDIA], GURGAON [INDIA]

About the employer

• Join us at Orange Business!

Benefits

• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.

Additional role details

• Publication date : Sep 30, 2026, 12:00AM.
• We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
• Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
• With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. mission / role purpose.
• To provide next level technical support to backbone supervision centers by resolving low to medium complex proactive backbone network problems and contributing network performance business objectives.
• To provide next level technical assistance on the reactive incidents raised by global customer service centers and contribute to targeted customer satisfaction. key result / decision areas (outcomes).
• To gain and apply technical and soft skills as per individual objectives.
• To achive functional KPI targets.
• To contribute to customer satisfaction and Network Performance KPI targets. knowledge and abilities.
• Excellent knowledge of communication standards and OSI/commercial protocols as follows.
• Network Technologies – IP-MPLS, ISP (Open Transit) Netowrk, IMN Services , IS-IS, OSPF, BGP4, M-BGP, U-NNI, Type A/B/C NNI,.
• Basic understanding of SDWAN, SDN network and Segment Routing.
• Professioanl level knowledge and hands on troubleshooting experience on more than one of the following technologies.
• CISCO ASR/IOS Routers /,.
• Cisco Catalyst Switches.
• Juniper Routers .
• NSO and similar nerowrk orchestration tools.
• Network & Service Provisioning of mpls VPN, IPsec, GRE and other IP services over internet/mpls.
• Excellent Analytical and trouble-shooting skills.
• Good understanding of Telecom Service providers Networks and Services. education, qualifications, and certifications.
• University degree or equivalent experience (Computer or Telecommunications or Networking).
• You bring rigor, passion for challenges, and determination.
• You seek the opportunity to expand your expertise, achieve your goals, and thrive.
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Reward Programs: Employee Referral Program, Change Maker Awards.
• At Orange, only your skills matter.
• Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
• Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.