ServiceNow Developer (ITSM Module)

Shift -12.30PM-9.30PM 4+ years of extensive ServiceNow Development experience in developing as per the requirement and providing ongoing support and maintenance Must have a strong understanding of ServiceNow platform capabilities, JavaScript, and other web technologies Familiar with IT service management processes and best practices Ensures development starts only after documented and approved requirements are shared by Business Analyst. Strict adherence to Platform design standards and strategies Ensures agreed timelines are met or asks for support as needed Assists BA in documentation and revises the same as necessary. Ensures all configurations are documented and stored in a central repository Attends meetings and provides status updates Keeps the BA updated with all the progress and works very closely with them Ensures all items in developer checklist are followed Resolves technical escalations, including responding to defects Process Automation : Flow Designer, Workflows, Notifications, SLA Management Data Management : Import Sets, Data Sources, Transform Maps, Update Sets, Reports, Performance Analytics, Dashboards Access Management : Roles, Reference Qualifiers, ACLs Integration Knowledge : REST API, SOAP, JSON, IntegrationHub Tools : MID Server, Discovery Credentials, Update Sets Soft Skills : Analytical thinking, team collaborationf, troubleshooting, communication