Product Director- MXDR

Role overview

Product Director- MXDR at SISA Information Security

Product Ownership & Strategy Own the MXDR product roadmap end-to-end — define priorities, sequence releases, and make explicit trade-off calls between customer asks, competitive pressure, and technical debt.

Responsibilities

• Translate market and customer signal (win/loss reviews, analyst reports, competitive intelligence, compliance requirements like FedRAMP/SOC 2) into a defensible product strategy.
• Own the business case for major initiatives — cost, timeline, staffing, and expected outcome — before they go to engineering, closing the gap between "good architecture" and "fundable roadmap." Delivery Ownership Own delivery predictability: turn architecture and design work into resourced, sequenced, trackable delivery plans with realistic timelines.
• Run the cadence that keeps delivery visible — regular progress reviews, clear status reporting (RAG/roadmap-vs-actual), and early escalation of risk rather than late surprises.
• Partner with the Senior Architect and engineering leads to convert technical designs into shippable phases with clear acceptance criteria and success metrics.
• Stakeholder Management & Communication Be the primary product point of contact for CTO, executive leadership, and key customers — comfortable presenting roadmap, risk, and trade-offs to non-technical and executive audiences.
• Manage the inevitable tension between sales commitments, customer requests, and engineering capacity — and be the one who says no, with a clear rationale, when needed.
• Build and maintain trust with cross-functional stakeholders (engineering, SOC/security operations, sales, marketing, customer success, compliance) so the product roadmap reflects real constraints from every side, not just engineering's.
• Ownership & Accountability Take end-to-end accountability for product outcomes — not just what was designed or built, but what shipped, what customers adopted, and what moved the business forward.
• Proactively surface risk (technical, delivery, market, compliance) rather than waiting to be asked — and bring a recommended path forward, not just a problem.
• Own post-release outcomes: adoption, customer feedback, support burden, and whether the product delivered the value it was built for.
• Domain & Technical Fluency Be fluent enough in MXDR/SOC concepts (detection engineering, threat hunting, SIEM/UEBA/ITDR, incident response workflows, MITRE ATT&CK) to have a credible technical conversation with architects, customers, and analysts — without needing to be the one designing the models.
• Understand the compliance and certification landscape relevant to security products (SOC 2, FedRAMP, ISO 27001, GDPR) well enough to factor it into roadmap decisions early, not as an afterthought.
• Expertise in building AI based SDLC using AI tools.
• AI/ML, LLM, and Innovation Strategy GenAI & LLM Integration: Design the architectural blueprint for embedding Generative AI and LLMs (via commercial APIs like OpenAI/Anthropic or open-source models like Llama/Mistral) into our existing products to deliver next-generation customer value.
• Machine Learning Pipelines: Leverage the Python ecosystem to oversee the creation of scalable ML data pipelines, MLOps frameworks, and predictive modeling features that enhance our application's intelligent capabilities.
• Retrieval-Augmented Generation (RAG): Architect advanced RAG systems combining Elastic Stack (Elasticsearch as a vector database) and SQL to enable high-performance, context-aware semantic search and enterprise knowledge retrieval.
• AI Security & Governance: Establish enterprise-wide compliance, data privacy (preventing PII leakage into LLMs), and ethical guardrails for AI usage, ensuring alignment with emerging global AI regulations.
• Internal AI Automation: Lead initiatives to leverage AI coding assistants (e.g., GitHub Copilot) and automated testing tools to improve overall engineering team velocity and code quality.
• Executive Technology Strategy & Enterprise Architecture Long-Term Technical Vision : Define and execute a 3-to-5-year technology roadmap that scales with the company’s business growth, shifting engineering from a reactive delivery unit to a proactive business driver.
• Polyglot Stack Governance: Establish modern architectural guardrails and engineering standards for our composite ecosystem—ensuring seamless, secure integration between enterprise Angular frontends, distributed Python services, and high-performance .NET Web APIs.
• Enterprise Data & Search Strategy: Architect the future state of our data layer; guide principal engineers in optimizing high-transaction SQL databases (replication, partitioning) alongside massive Elastic Stack (ELK) clusters utilized for real-time search, analytics, and observability.
• R&D and Innovation Leadership : Evaluate emerging technologies, frameworks, and AI/ML capabilities to determine their business viability, running targeted Proof-of-Concepts (PoCs) to maintain market competitiveness.
• Disaster Recovery & Business Continuity: Own the design and regular testing of global Disaster Recovery (DR) and High Availability (HA) strategies to guarantee maximum business continuity and strict uptime SLA compliance.
• What We're Looking For Required 15–20 years total experience, with a meaningful portion in product development or product leadership roles for security, infrastructure, or SaaS platforms. 5+ years operating at Director level or equivalent scope — owning a product line's roadmap, delivery, and business outcomes, not just a feature area.
• Demonstrated track record of taking a product from architecture/vision to shipped, adopted reality — able to speak to specific products they've owned end-to-end.
• Technical Breadth: Previous hands-on architecture experience in enterprise Microsoft environments (.NET/C#) blended with open-source ecosystems (Python, Angular).
• Strong delivery discipline: experience running structured delivery cadences (roadmaps, sprint/release tracking, RAG reporting) and holding cross-functional teams to commitments.
• Excellent communicator — comfortable presenting to CTO/executive leadership and to customers, and able to translate deep technical detail into business language and back.
• Experience working alongside (not replacing) a strong technical architect — clear sense of where product ownership ends and architecture ownership begins, and how to partner rather than compete.
• Working knowledge of security operations concepts: detection & response, threat intelligence, SIEM/XDR/UEBA, identity security, or adjacent domains.
• Compliance & Governance Alignment: Ensure all engineering processes, data handling pipelines, and architectural patterns adhere strictly to industry certifications relevant to a scaling mid-size company ( SOC2, ISO 27001, GDPR, HIPAA , etc.).
• Experience navigating compliance-driven sales cycles (FedRAMP, SOC 2, ISO 27001) and their impact on roadmap and architecture decisions.
• Experience building or scaling a product function — hiring and mentoring product managers, delivery leads, or program managers.
• Familiarity with modern detection engineering concepts (behavioral analytics, ML-based detection, identity threat detection) sufficient to evaluate technical proposals critically.

Preferred qualifications and skills

• Preferred Prior experience specifically in MXDR, MDR, SIEM, XDR, or broader security operations product lines.

Employment details

• Location: Bangalore [KA] [India]

Additional role details

• Director, MXDR Product Level Director Function Product Engineering & Development — MXDR (Managed Extended Detection & Response) Experience 15–20 years, including 5+ years leading a security or infrastructure product at scale Role Summary The Director, MXDR Product owns the MXDR product line end-to-end — strategy, roadmap, delivery, and outcomes.
• This person sits at the intersection of engineering, architecture, security operations, sales, and customer success, converting technical capability into a coherent product that customers trust and buy.
• They will partner closely with the Senior Architect (who continues to own technical architecture) while taking full ownership of product direction, delivery commitments, cross-functional alignment, and executive/customer communication.