Senior Specialist, Endpoint Management Application Packaging

Role overview

Senior Specialist, Endpoint Management Application Packaging at SitusAMC India

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry.

Responsibilities

• Lead the end-to-end application packaging lifecycle from requirements gathering through deployment, maintenance, and retirement.
• Develop and maintain packaging standards, technical documentation, and deployment procedures.
• Develop custom detection, remediation, installation, and uninstallation scripts to support enterprise application deployments.
• Support Microsoft Autopilot, Microsoft Entra ID, and modern endpoint management initiatives.
• Maintain and implement endpoint configuration and security settings in accordance with company standards.
• Collaborate with Endpoint Management, Infrastructure, Information Security, and Service Desk teams to ensure compliance with organizational standards.
• Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
• Maintain familiarity with Microsoft security baselines, audit requirements, and endpoint security controls.
• Develop and maintain documentation required to support internal and external audit activities.
• Monitor vendor portals, technical advisories, and release communications for software updates, patches, vulnerabilities, and lifecycle announcements.

Employment details

• Location: Hyderabad [Telangana] [India]

Application details

• Create, customize, and maintain application packages using MSI, EXE, MSIX, PSAppDeployToolkit (PSADT), and other enterprise packaging tools.
• Conduct application assessments and validation testing for operating system upgrades and feature updates.
• Design and implement application assignment strategies, deployment rings, dependencies, supersedence relationships, and targeting methodologies.
• Troubleshoot Intune application deployment failures, policy conflicts, detection issues, and client-side problems.
• Investigate application installation issues, operating system behavior, registry settings, services, user profiles, and device configuration problems.
• Perform root cause analysis for recurring software deployment and application-related incidents.
• Provide technical leadership and mentorship to junior team members on application packaging standards, deployment methodologies, and scripting best practices.

Additional role details

• SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers.
• Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
• If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
• Package, test, and deploy software applications in modern endpoint management environments.
• Perform application compatibility testing across supported Windows operating systems, including Windows 10 and Windows 11.
• Review vendor installation packages and recommend optimal deployment strategies.
• Develop, maintain, and troubleshoot PowerShell scripts to automate application installation, configuration, remediation, and removal processes.
• Utilize PSAppDeployToolkit (PSADT) to create standardized deployment packages and improve the end-user installation experience.
• Automate software lifecycle management activities and improve operational efficiency through scripting.
• Troubleshoot script execution failures and optimize deployment performance.
• Deploy and manage Win32 applications through Microsoft Intune.
• Create and maintain detection rules, requirement rules, proactive remediations, and deployment policies.
• Analyze Intune logs, Endpoint Analytics, and Windows diagnostic data to identify and resolve deployment issues.
• Provide advanced troubleshooting support for Windows 10 and Windows 11 endpoints.
• Utilize Event Viewer, logging tools, PowerShell diagnostics, and endpoint management tools to perform root cause analysis.
• Support Windows feature updates, cumulative updates, and application validation activities.
• Work directly with software vendors and internal technical teams to resolve complex issues.
• Participate in Change Management, Incident Management, and Problem Management processes.
• Provide technical expertise in the analysis and resolution of complex production issues while ensuring service levels and system availability objectives are met.
• Participate in on-call support and escalation activities as required.
• Partner with Information Security teams to ensure packaged applications comply with organizational security standards and regulatory requirements.
• Other activities as may be assigned by your manager