Technical Program Manager II

Role overview

Technical Program Manager II at Suki

About the role We're growing our Engineering Operations function and looking for a Technical Program Manager to embed directly in an engineering pod and make execution predictable, measurable, and fast.

Responsibilities

• You'll own your pod's day-to-day execution, give leadership an accurate picture of where things stand, and help scale the operating model that makes execution repeatable across the engineering organization.
• You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

Employment details

• Location: Bengaluru

About the employer

• What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare.
• Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1.
• Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better.
• Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .

Benefits

• Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians.
• Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.

Additional role details

• Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations.
• Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions.
• Come and join us!
• We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors.
• We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine.
• We’re confident enough to move fast and talented enough not to break things.
• A hands-on role for someone who likes both running the machine and improving how it runs.
• What you'll do Own execution for your pod: run sprint planning, stand-ups, reviews, and retrospectives, partnering closely with Product and Engineering leads.
• Keep the pod's work tracked and trustworthy, so status rolls up accurately from task to program level.
• Produce clear, regular status reporting for pod leads and senior leadership, surfacing risks early.
• Own the metrics that matter: delivery predictability, sprint coverage, spillover, backlog health, and cycle time.
• Drive spec-driven development — ensure work is well-specified before build, and measure and improve time from signed-off spec to shipped code.
• Champion process, tooling, and AI-assisted productivity improvements, feeding durable wins back into the broader operating model.
• What you'll gain Applied clinical AI fluency — work at the center of an ACI platform spanning ASR, NLP, LLMs, and deep EHR integration, and learn how a real production AI system ships.
• Systems-level judgment — build a rare, end-to-end mental model of how complex software gets built, from spec to production, across Product, Engineering, ML, and QA.
• Data and metrics craft — own the instrumentation and dashboards leadership runs on.
• Process architecture — help design the operating model that scales across the org, not just run an existing playbook.
• Executive-grade influence — regular exposure to senior leadership and the reps to turn ambiguity into decision-ready narratives.
• What we're looking for 3–5 years as a Technical Program Manager driving delivery for software engineering teams.
• Technical fluency to navigate the work : - Reads and reasons about system architecture — services, APIs, and how frontend, backend, and ML components fit together. - Understands the full software development lifecycle: specs, code review, CI/CD, testing/QA, release, and monitoring. - Grounded enough in ML/AI systems to follow conversations about models, data pipelines, evaluation, and what separates a demo from production. - Reads a design doc or PRD, asks sharp questions, and spots gaps, assumptions, and risks.
• Data and metrics craft: fluent with issue-tracking tools (e.g. Jira), keeps a clean backlog as a single source of truth, and drives improvement with data.
• Excellent written communication: turns messy execution reality into crisp updates for engineers and executives alike, and builds trust fast with Product, Engineering, and Design.
• Sound judgment and autonomy: thrives in a fast-moving environment, escalates through the right channels, and knows when to standardize versus adapt.
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford.
• We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others.
• With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.
• Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one.
• Suki is an Equal Opportunity Employer.
• We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country.
• We know we are stronger this way, and we look forward to growing our team with these shared values.