Quality Assurance Sublead

Role overview

Quality Assurance Sublead at Sterlite Technologies

Responsibilities

• Lead In-Process QA teams for Optical connectivity products , ensuring process compliance and continuous improvement.
• Drive adherence to SOPs and quality parameters; oversee creation, review, and revision of SOPs as needed.
• Analyze customer feedback from CRM systems, drive root cause analyses (RCA), and lead corrective and preventive actions (CAPA).
• Provide technical support to resolve customer issues in coordination with internal departments.
• Lead and guide vendor technical evaluations and make recommendations to Business and SCM teams.
• Drive a culture of Good Manufacturing Practices (GMP), Total Quality Management (TQM ), and continuous improvement aligned with Sterlite values.
• Lead recruitment for open positions within the team.
• Drive short-term and long-term quality improvement projects.
• Ensure end-to-end adherence to engineering change management for any process or raw material modification.
• Conduct regular internal process and product audits as per defined specifications.

Preferred qualifications and skills

• Role Purpose: Key Accountabilities: Preferred Experience and Qualification: Quality Leadership & Systems

Employment details

• Location: Dadra [India]

Additional role details

• Ensure preparing and managing Quality Department plans and budgets.
• � � � � � � � Ensure robust execution of quality checks for incoming materials, in-process products, and finished goods; address deviations promptly. � Customer & Compliance Focus
• Ensure on-time product dispatches by proactively resolving quality-related issues.
• � � � � � � Maintain and upgrade system and product certifications in line with internal and external compliance requirements. � Technical Expertise & Innovation
• � � � � � � � Maintain strong technical knowledge of Optical Connectivity Solutions, including components, assembly processes, and product performance parameters, to ensure quality standards are met and to support product and process improvement initiatives.
• Stay abreast of market trends, emerging technologies, and quality management best practices.
• Actively participate in New Product Development (NPD) and provide quality-related insights.
• People Leadership
• � � � � � � � Set goals, conduct performance reviews, and mentor team members to build a high-performing Quality function.
• � � � � � � � Identify training needs for self and team; create and execute training plans.
• Process Excellence
• Champion a zero-defect culture by ensuring timely closure of customer complaints.
• Promote use of Six Sigma, Lean, and other quality tools to achieve operational