Senior Business Analyst

Role overview

Senior Business Analyst at Webandcrafts

Lead and oversee the requirements-gathering process with end users, customer leadership, subject matter experts, and internal teams.

We are looking for a skilled and strategic Business Analyst/Product professional to lead requirement gathering, product planning, and stakeholder collaboration.

This role requires excellent communication, analytical thinking, and experience in managing product backlogs, mentoring teams, and driving data-driven decisions to deliver high-quality products aligned with business goals.

Responsibilities

• Conduct high-level market research and competitor analysis to inform product strategy and identify opportunities for differentiation and improvement.
• Collaborate with the sales team to understand client requirements and business needs.
• Conduct detailed requirements-gathering sessions with potential clients to identify their needs and objectives.
• Create, review, and approve detailed Business Requirements Documents (BRD), System Requirements Specifications (SRS), and user stories created by junior business analysts.
• Collaborate with the development and design team to design solutions that meet the client’s requirements and technical feasibility.
• Oversee the creation and management of product artifacts such as personas, user journey maps, and workflow diagrams by junior team members.
• Ensure these artifacts are used effectively to inform development and align with user needs and business goals.
• Oversee the continuous refinement of the product roadmap based on market analysis, client feedback, and strategic priorities.
• Own the product backlog and agile development cycles.
• Coordinate development activities to ensure alignment with the product roadmap and stakeholder expectations.
• Mentor juniors in effective backlog management practices.
• Manage relationships with internal stakeholders such as the Tech team, Sales, Marketing, and Leadership.
• Facilitate and oversee team meetings, including design and refinement sessions, daily stand-ups, sprint planning, reviews, and retrospectives.
• Ensure junior team members are effectively facilitating and contributing to these meetings.
• Lead and oversee junior team members in, identifying risks and issues, and implementing mitigation strategies to ensure timely delivery.
• Provide technical direction and support to the team, ensuring adherence to best practices, and quality benchmarks.
• Define and track key performance indicators (KPIs) to measure product success and team performance.
• Use data and analytics to make informed decisions, drive continuous improvement, and optimize processes.
• Mentor junior team members in performance monitoring and improvement techniques.
• Analyze existing business processes to identify areas for optimization and efficiency gains.
• Ensure that releases are well-coordinated, meet user needs, and align with business objectives.
• Develop a deep understanding of the product, industry, and market.

Required qualifications

• Any Graduates preferably from an IT background.
• Proficiency in data analysis and interpretation.
• Strong verbal and written communication skills for stakeholder interaction.
• Excellent presentation skills to convey ideas and findings effectively.
• Understanding of software development lifecycle (SDLC).
• Deep understanding of business processes and industry standards.
• Ability to align IT solutions with business goals and define product vision, strategy, and roadmap.
• Proficiency in creating use cases, user stories, and acceptance criteria.
• Ability to create process models, flowcharts, and UML diagrams.
• In-depth knowledge of product lifecycle management.
• Skills in managing relationships with internal and external stakeholders.
• Ability to prioritize features and requirements based on business value.
• Strong understanding of Agile principles and practices.
• Experience in running Scrum meetings and working with Scrum teams.
• Proficiency in creating, prioritizing, and managing product backlogs.
• Expertise in writing clear and actionable user stories.
• Skills in conducting market research and competitive analysis.
• Ability to translate market needs into product features.
• Strong decision-making skills to determine the best course of action for product development.
• Familiarity with tools like JIRA, Confluence, Trello, Asana, Zoho Sprints, ProductPlan, or Roadmunk.
• Proficiency with modelling and documentation tools like Microsoft Visio, Lucidchart, Microsoft Word, or Google Docs.
• Proficiency in Figma, Balsamiq, or Adobe XD.
• Use of collaboration and communication tools like Slack, Microsoft Teams, or Zoom.
• Dissect complex business problems and identify solutions.
• Join The Team:
• Thank you for your keen interest in becoming a part of Webandcrafts.
• We're eagerly looking forward to gaining deeper insights into your candidacy through this application.

Employment details

• Location: Koratty [India]

About the employer

• Official Webandcrafts opening listed on the first-party public jobs surface.

Additional role details

• Department: Business Development.
• Track: Business Analyst.
• About:
• The ideal candidate will have a strong understanding of the software development lifecycle, Agile practices, and product lifecycle management, with the ability to translate business needs into effective technical solutions.