Area Service Sales manager

Role overview

Area Service Sales manager at Thermo Fisher Scientific

This role is ideal for a Science/Engineering graduate with relevant sales,. business development or customer-facing experience, who wants to pursue a. strategic sales and business analysis career at a global company.

Responsibilities

• Manage and grow the service contract portfolio, ensuring high contract.
• Drive spares business through proactive customer engagement and. identification of customer needs with the help of regional service team.
• Develop regional business plans for the territories with clear revenue.
• Coordinate cross-functional initiatives with service delivery, technical,.
• Work with a diverse, global team committed to enabling customers to.

Preferred qualifications and skills

• A degree in Science/Engineering graduate preferred; MBA or relevant. business qualification is a plus. 8-10 years of experience in service sales, business development, or. commercial roles, preferably in scientific instruments, analytical. equipment, or life sciences industry.

Employment details

• Location: Pune [Mahārāshtra] [India]

Additional role details

• In-person travel to customers. in the assigned regions is required along with service, commercial and other.
• Service Commercial Business Management.
• As an Area Service Sales Manager, you will drive service commercial business.
• Develop and execute strategies to convert warranty customers to.
• Promote and sell on-call service offerings, qualification activities,.
• Handle key customer accounts in the regions, initiating and building. strong customer relationships.
• Keep track of competition activities in the service commercial business. and develop counterstrategies.
• Strategic Planning and Execution.
• Formulate competitive and data-driven pricing quotations aligned with. business objectives.
• Present business reviews and strategic recommendations to senior. leadership.
• Proven track record of achieving revenue targets and driving business.
• Experience in managing large customer base.
• Skills and Competencies.
• Proficient in English in read, write and speak; knowledge of Hindi and. regional languages is advantageous.
• Strong business acumen with ability to analyze data and derive actionable. insights.
• Advanced proficiency in MS Excel for data analysis, reporting, and.
• Excellent communication and presentation skills to engage and influence.
• Strong negotiation skills with ability to close complex deals.
• Strategic thinking combined with execution excellence.
• Ability to work independently and manage time optimally to prioritize. and complete tasks.
• Proven ability to build and maintain long-term customer relationships.
• Comfortable with frequent travel across region (40-50% travel expected).
• Able to adapt to a constantly evolving business environment and changing. market dynamics.
• Experience with CMD products (Chromatography, Mass Spectrometry, or. related analytical instruments).
• Background in contract management and warranty programs.
• Experience in data analytics and business intelligence.
• Familiarity with pharmaceutical, biotech, research, or academic.
• Opportunity to work with cutting-edge analytical technology in the CMD. division. professional development.
• Exposure to strategic business analysis and cross-functional leadership.
• Job Description. outcomes.