Operations Team Lead (Night Shift)

Role overview

Operations Team Lead (Night Shift) at Dhandhania Infotech

Set clear team goals.

Responsibilities

• Create an inspiring team environment with an open communication culture. 2.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to team members’ feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.
• Encourage creativity and risk taking.
• Suggest and organize team building activities.
• To deliver experience and know how to carry out various Management duties. 13.
• To ensure that the team is utilised to the fullest and meet all the objectives. 14.
• Excellent people / Team Management skills.
• Develop key metrics and reporting aids that accurately enable decision making and 16. improvement.
• Be a key point of contact for allocated team you are managing and interact effectively 18. with Senior Management in the pursuit of business goals.
• Master the intricate details associated with each campaign such that a full accurate 20. understanding of the task at hand is developed.
• Build bridges with Agents and Management garnering trust and loyalty, and inspiring 22. them to higher levels of performance and career development.
• Be instrumental in delivering improvements to the team and pro.

Required qualifications

• 3 years to 4 years Required Educational background: Graduation and Postgraduation

Employment details

• Job Role: As a Team Lead you will responsible in driving team performance, fostering a positive work environment, and ensuring that team objectives are met effectively and efficiently.
• Location: Nagpur [India]

Additional role details

• Dhaninfo is an IT enabled service company.
• We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services.
• We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services.
• We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.