AI Engineer Intern

Role overview

AI Engineer Intern at Zycus Infotech

Design, develop, test, deploy, and maintain AI/ML and Generative AI solutions using Large Language Models (LLMs), Natural Language Processing (NLP), and modern AI frameworks to build intelligent, scalable enterprise applications.

Responsibilities

• Perform data preprocessing, analysis, feature engineering, model training, optimization, and performance tuning to improve the accuracy, scalability, reliability, and efficiency of AI-driven solutions.
• Integrate AI models and services with enterprise applications through APIs and other integration technologies to deliver seamless business workflows.
• Research, evaluate, and implement emerging AI technologies, tools, frameworks, and industry best practices to drive innovation and continuously enhance product capabilities.
• Provide technical support for AI-powered enterprise applications by troubleshooting functional and technical issues, performing root cause analysis, managing incidents, and collaborating with engineering teams to ensure timely issue resolution.
• Serve as the primary technical point of contact for customer queries through email, chat, and calls, ensuring prompt communication, effective problem resolution, and high levels of customer satisfaction.
• Support product configuration, feature validation, User Acceptance Testing (UAT), release testing, production monitoring, and quality assurance activities to ensure reliable product performance and successful deployments.
• Monitor AI feature performance and application health, analyze customer feedback and product usage trends, and recommend enhancements that improve user experience, product quality, and business value.
• Drive automation initiatives, optimize support processes, and contribute to operational excellence by creating and maintaining technical documentation, knowledge base articles, standard operating procedures, project reports, and solution documentation.
• Collaborate closely with Product Management, Engineering, Quality Assurance (QA), Customer Success, Technical Account Management (TAM), and other cross-functional teams to deliver customer-centric AI solutions, translate customer requirements into actionable product improvements, and support continuous product innovation.
• Eligibility B.E./ B.Tech (Computer Science, IT, AI, Data Science, Electronics, Mechanical, or related disciplines). 2025 or 2026 graduates only. 0–1 year of internship/project experience in AI/ML, software development, or technical support.
• Strong interest in Artificial Intelligence, enterprise software, and customer-facing technologies.
• Why Join Zycus?
• Work with leading global enterprises and drive procurement transformation.
• Be part of a high-growth SaaS company at the forefront of AI-driven procurement.
• Opportunity to work in a dynamic, collaborative, and innovative environment.

Employment details

• This hybrid internship combines AI Engineering with Product Support, providing hands-on experience in developing AI-powered applications, troubleshooting enterprise SaaS products, and driving customer-centric product improvements.
• Location: Mumbai

Benefits

• Internship Duration: 6 Months Stipend: ₹30,000 per month

Additional role details

• Zycus is looking for passionate and curious AI Engineers - Intern who are excited to build intelligent solutions while working closely with customers and product teams.
• As an AI Engineer – Product Support Intern, you will contribute to the development of AI/LLM-based features while also supporting customers by analyzing issues, identifying root causes, and collaborating with engineering teams to deliver effective solutions.
• This role is ideal for candidates who enjoy both coding and solving real-world business problems.