IT Product Analyst | 2–4 Years | Kolkata

Role overview

IT Product Analyst | 2–4 Years | Kolkata at Sourcedesk Global

Product & Business Analysis Understand business objectives, user requirements, and product needs.

We are looking for a Product Analyst with 2– 4 years of experience to support the analysis, development, enhancement, and continuous improvement of our software products and digital solutions.

The role requires a combination of analytical thinking, business understanding, technical awareness, communication, and problem-solving skills .

Responsibilities

• Gather, analyze, and document functional and business requirements.
• Convert business requirements into clear product requirements, user stories, and acceptance criteria.
• Analyze existing product features and identify areas for improvement.
• Conduct market and competitor research to identify new product opportunities and industry trends.
• Support product managers in defining product priorities, enhancements, and roadmaps.
• Product Development & Coordination Work closely with developers, designers, QA, and other teams throughout the product development lifecycle.
• Coordinate product requirements and ensure clarity across technical and non-technical teams.
• Track product development tasks, timelines, dependencies, and deliverables.
• Participate in sprint planning, daily stand-ups, review meetings, and retrospectives where required.
• Support feature planning, development, testing, and release activities.
• Review completed features against defined requirements and acceptance criteria.
• Data & Product Analysis Analyze product usage, user behavior, business data, and performance metrics.
• Prepare reports and dashboards to provide actionable insights to management and product teams.
• Identify trends, gaps, bottlenecks, and opportunities through data analysis.
• Track key product and business KPIs and provide recommendations for improvement.
• Use Excel/Google Sheets and relevant analytics tools for analysis and reporting.
• Product Documentation Prepare and maintain BRDs, FRDs, user stories, process flows, feature specifications, and acceptance criteria.
• Maintain product documentation and ensure requirements are updated throughout the development lifecycle.
• Prepare meeting notes, action items, product reports, and release documentation.
• Maintain organized records of product decisions, changes, and requirements.
• User & Client Coordination Understand and document user/client feedback and translate it into actionable product requirements.
• Coordinate with internal teams to address product-related issues and requirements.
• Participate in client discussions, product demonstrations, requirement-gathering sessions, and feedback meetings when required.
• Identify recurring user issues and recommend product/process improvements.
• Product Quality & Improvement Perform basic functional analysis and review product features before release.
• Identify gaps between requirements and delivered functionality.
• Work with QA and development teams to ensure issues are properly documented and resolved.
• Monitor product performance after releases and support continuous improvement initiatives.
• Required Skills 2–4 years of experience in Product Analysis, Business Analysis, Product Management Support, or a similar IT/software role .
• Strong understanding of software/product development lifecycle.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to understand business requirements and translate them into clear functional requirements.
• Experience writing user stories, acceptance criteria, BRDs, FRDs, and product documentation .
• Good knowledge of MS Excel / Google Sheets .
• Familiarity with Agile/Scrum methodologies.
• Ability to work effectively with developers, designers, QA, product managers, and business stakeholders.
• Strong attention to detail and ability to manage multiple priorities.
• Technical / Product Skills Basic understanding of web applications and software products.
• Familiarity with APIs, databases, and basic software architecture concepts will be an advantage.
• Familiarity with tools such as Figma, Balsamiq, Postman, Google Analytics, or similar product/analytics tools will be an added advantage.
• Strong business understanding combined with technical aptitude.
• Good stakeholder and cross-functional coordination skills.
• Proactive approach with a strong willingness to learn.
• Ability to work independently and take ownership of assigned responsibilities.
• Benefits Why Join Us? 5-day work week.
• Opportunity to work on live software products and technology projects.
• Exposure to product development, business analysis, and emerging technologies.
• Opportunity to work closely with cross-functional teams and management.
• Supportive and collaborative work environment.
• Career growth and learning opportunities.
• Competitive compensation and performance-based growth.
• I'm interested

Preferred qualifications and skills

• Basic knowledge of SQL for data extraction and analysis will be an advantage.
• Basic SQL knowledge is preferred.
• Experience with product/project management tools such as Jira, Trello, Asana, ClickUp, or similar platforms is an advantage.
• Knowledge of AI tools such as ChatGPT, Gemini, Claude, or similar tools for research, analysis, documentation, and productivity is preferred.
• Preferred Candidate Profile Bachelor's degree in B.Tech/B.E., BCA, MCA, BBA, MBA, or a related field .
• Experience working in an IT, software, SaaS, web development, or technology-driven organization preferred.

Employment details

• Location: Kolkata [India]

Additional role details

• The ideal candidate will have a strong understanding of business requirements, product functionality, user needs, data analysis, and software development processes .
• The candidate will work closely with product managers, developers, designers, QA teams, and other stakeholders to ensure that product requirements are clearly defined and successfully delivered.