Technical Support Executive

Role overview

Technical Support Executive at SmartQ - Bottle Lab Technologies

You will be amazed to be a part of our growth story - https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewAsMember=true About SmartQ ...

Employment details

• Location: Bengaluru [Karnataka] [India]

About the employer

• About SmartQ We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem.
• The company aims at reducing the Food Fatigue which sets in after a certain period by rotating the vendors.

Additional role details

• At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
• In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology.
• Armed with a global presence across 17+ countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly.
• We are relentless at solving the key insight of “how do we make people feel the best every day!” On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good.
• These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.
• To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page.
• You will be amazed to be a part of our growth story - https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewAsMember=true About SmartQ We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem.
• SmartQ is a leading innovative Food-Tech startup, which pioneers in providing world-class Cafeteria management services.
• The organization eases the life of corporate employees by bringing them the best quality food along with the cutting edge technology at their company cafeterias and food courts.
• The organisation started its operations in Bangalore in June 2014.
• SmartQ redefines the cafeteria experience by enhancing the food services, Vendor integration, eliminating the queues, minimizing wait time, increasing collaborative work time, digitizing the cafeteria.
• SmartQ works with caterers providing consistent quality and healthy food.
• The diverse set of vendors with excellent service experience are chosen for catering every need.
• Based on the likes and tastes of the client, the vendors are handpicked and monitored with an effective cafeteria feedback system.
• SmartQ further offers the digital cafeteria solution which transforms any conventional cafeteria into one that is completely digital and cashless.
• The customized 360-degree digital cafeteria solution includes multiple ordering channels like mobile application and automated billing kiosks with a plethora of payment options and value-added features like intelligent menu display, Token display and advanced closed-loop feedback system.
• SmartQ helps in improving consumers’ experience by providing the convenience of ordering and also engaging the customers through the tech platform.