Product Manager

Role overview

Product Manager at Solverminds Solutions and Technologies

Requirements Gathering & Analysis: Collaborate with Maritime HR stakeholders (Talent Acquisition, Payroll, Benefits, Learning & Development, Employee Relations, etc.) to understand their current processes, pain points, and future needs related to the MACK ERP module.

Responsibilities

• Conduct in-depth interviews, workshops, and surveys to elicit detailed functional and non-functional requirements.
• Analyse and translate complex business requirements into clear, concise, and actionable system specifications and user stories.
• Identify opportunities for process improvement and automation within the HR module.
• System Configuration & Optimization: Work closely with the IT development and support teams to configure and customize the MACK ERP module to meet defined business requirements.
• Participate in system testing (UAT - User Acceptance Testing) to ensure the configured system meets business expectations and quality standards.
• Propose and implement solutions for system enhancements, integrations, and reports to optimize HR operations.
• Documentation & Training: Create and maintain comprehensive documentation, including business requirements documents (BRDs), functional specifications, process flows, user manuals, and training materials.
• Develop and deliver training sessions to HR users on new functionalities, system updates, and best practices within the MACK Marine HR ERP module.
• Support & Maintenance: Act as a subject matter expert for the MACK Marine HR ERP module, providing ongoing support and troubleshooting assistance to HR users.
• Assist in the resolution of system issues, working closely with IT support and vendors as needed.
• Monitor system performance and suggest improvements.
• Project Management & Collaboration: Participate in project planning, execution, and monitoring activities related to HR ERP initiatives.
• Facilitate effective communication between HR, IT, and other relevant departments.
• Stay updated on MACK Marine ERP module updates, industry best practices, and HR technology trends.

Required qualifications

• Bachelor's degree in Business Administration, Human Resources, Information Technology, or a related field.
• Minimum of 8-10 years of experience as a Business Analyst, with a strong focus on Human Resources systems or ERP implementations.
• Demonstrable experience working with an HR ERP module (e.g., MACK Marine HR, SAP SuccessFactors, Oracle HCM, Workday, Infor HR, Microsoft Dynamics HR, etc.).
• Proven experience in requirements gathering, process mapping, system configuration, and user acceptance testing.
• Experience in the maritime, shipping, or a related industry is a significant plus.

Required skills

• Proficiency in using business analysis tools (e.g., Jira, Confluence, Visio, Lucidchart).
• Strong understanding of database concepts and reporting tools.
• Familiarity with SQL is a plus.
• Domain Knowledge: Solid understanding of core Maritime HR processes including Seafarer Certification, Crew Planning, Crew Matrix Requisites, Payroll, Performance Management, Learning & Development, and Employee Data Management.
• Knowledge of Maritime HR statutory and regulatory compliance (e.g., local labour laws, data privacy regulations).
• Soft Skills: Excellent analytical and problem-solving skills.
• Strong communication (written and verbal) and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and vice-versa.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proactive and results-oriented.

Preferred qualifications and skills

• Specific experience with "MACK Marine ERP" HR module is highly desirable.

Employment details

• Location: Chennai [Tamil Nadu] [India]