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Group Manager, Banking Solutions

Razorpay · Bangalore

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Collected role description

Role overview

Group Manager, Banking Solutions at Razorpay

Powering over 600,000+ touchpoints across India & the UAE, Razorpay POS (formerly Ezetap, acquired in August 2022) delivers high transaction success rates, real-time transaction analytics via the merchant portal, and flexible in-store EMI options for consumers.<br>Role Overview<br>We are looking for an energetic <strong>Banking Solutions Consultant (Manager - Banking Solutions)</strong> with domain expertise in digital payments, bank gateway integrations, merchant acquiring, and pre-sales technical consulting.

In this role, you will act as a solution evangelist—stitching together Razorpay’s product capabilities to solve stated and unstated business requirements for banks, alliance partners, and enterprise merchants.

Responsibilities

  • You will combine deep technical understanding with product and program management to lead solution discovery, design custom payment architectures, and drive integrations to deployment.<br><br><strong>Key Responsibilities</strong><br>Pre-Sales Consulting & Solution Discovery</div>

Required qualifications

  • <li>Minimum 5+ years of experience in pre-sales, technical consulting, product management, or platform delivery within digital payments, merchant acquiring, IT, or a leading financial institution.</li>

Preferred qualifications and skills

  • <li>Prior experience at a fintech company with exposure to banks, or within a bank's product/payments team, is strongly preferred.</li>

Employment details

  • Location: Bengaluru

About the employer

  • <div class="content-intro"><p>Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money.
  • <p>Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns.
  • At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly.
  • Founded in 2014 by Harshil Mathur and Shashank Kumar, Razorpay processes multi-billion-dollar payment volumes annually across India and international markets, touching over 200 million end-customers through industry leaders such as Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, and Cred.<br>The company has raised over $700 million in funding from marquee investors including GIC, Sequoia Capital, Tiger Global, Ribbit Capital, and Matrix Partners.
  • <li>Map Razorpay’s product suite (Payment Gateway, POS, RazorpayX, Capital) and roadmap against customer requirements to design end-to-end payment architectures.</li>
  • <li>Collaborate internally with Razorpay's business, product, engineering, and customer success teams to translate requirements into scalable technical solutions.</li>
  • <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>

Additional role details

  • Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.</p>
  • <p>Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.</p>
  • <p>From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient.
  • In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech</p>
  • <p>Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.</p>
  • <p>Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.</p>
  • With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.</p>
  • <p>We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date.
  • Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.</p>
  • <p>But what truly sets Razorpay apart is our culture.
  • Learning is a lifestyle - if you’re curious, you’ll feel at home here.
  • People > Pedigree - we hire for attitude, hustle, and hunger more than degrees.
  • Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.</p></div><div><strong>About Razorpay<br></strong><br>Razorpay is a leading full-stack financial services organization building a new-age digital banking hub (Neobank) for businesses.
  • Razorpay's suite of digital offerings spans Payment Gateway, RazorpayX (Business Banking), Razorpay Capital (MSME Lending), Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Payroll, and Razorpay POS.<br>About Razorpay POS<br>Razorpay POS is Razorpay’s comprehensive suite of point-of-sale payment solutions, enabling businesses to accept seamless payments across all customer touchpoints—over the counter, on delivery, or via kiosks and vending machines.
  • <ul>
  • <li>Present and demonstrate Razorpay’s unique value proposition during executive presentations and discovery sessions with prospective and existing bank partners and enterprise merchants.</li>
  • <li>Prepare functional scope documents (FSD), product requirement documents (PRD), and technical scope of work specifications for merchant acquiring solutions.</li>
  • </ul>
  • <div>Partner & Bank Co-Creation</div>
  • <li>Partner with banks, card networks, and processors to co-create next-generation payment and banking solutions that address evolving merchant needs.</li>
  • <li>Serve as the strategic bridge between Razorpay and external banking product and sales teams to drive ecosystem alignment.</li>
  • <div>Platform & Program Delivery</div>
  • <li>Manage and deliver merchant acquiring payment platforms across delivery channels including payment gateways, transaction processing, settlements, and dispute management.</li>
  • <li>Facilitate support during UAT, certification testing, SDLC tracking, and platform troubleshooting across both issuing and acquiring frameworks.</li>
  • <div>Relationship & Stakeholder Management</div>
  • <li>Maintain proactive communication with bank leadership regarding product delivery roadmaps, platform upgrades, and feature rollouts.</li>
  • <li>Drive conversations across cross-functional groups, resolve alignment conflicts, and maintain momentum across long-term project lifecycles.</li>
  • <div><strong>Qualifications & Skills</strong><br>Experience</div>
  • <div>Education</div>
  • <li>MBA graduate with a solid background in software technology and architecture.</li>
  • <div>Domain & Technical Knowledge</div>
  • <li>In-depth understanding of payment products, merchant acquiring, payment gateways, transaction processing, card networks, settlement mechanics, and dispute workflows.</li>
  • <li>Hands-on familiarity with end-to-end (ETED) transaction flows, SDLC processes, and system troubleshooting.</li>
  • <li>Expertise in issuing and acquiring solutions offered to business partners.</li>
  • <li>Exposure to payment network integrations (Visa, Mastercard, Rupay) and security certifications is a strong plus.</li>
  • <div>Core Competencies</div>
  • <li><strong>Solution Evangelism:</strong> Ability to synthesize complex technical features into intuitive business solutions.</li>
  • <li><strong>Documentation & Presentation:</strong> Exceptional documentation skills (PRDs, FSDs) and executive presentation capabilities.</li>
  • <li><strong>Stakeholder Management:</strong> Demonstrated ability to manage and influence internal product teams, external bank executives, and merchant partners.</li>
  • <li><strong>Communication & Drive:</strong> Outstanding written and verbal communication, high energy, adaptability, and conflict resolution capabilities across distributed teams</li>
  • </ul><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc.
  • We welcome interests and applications from all groups and communities across the globe. </span><br></span></div>
  • <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></div>

Collected experience requirement

5+ years